Supporting Owner Drivers

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Supporting Owner Drivers

A Case Study for Bill Barlow

Bill Barlow Courier Exchange

In the courier industry, being successful doesn’t always have to mean expansion, growing a fleet and taking on bricks and mortar premises. For a hard-working owner-driver, sometimes being a humble man with a van can be as (proportionately) rewarding and profitable as running a larger operation.

You know how we love a success story, and Bill Barlow is a prime example of how good service, determination and a little help from your friends (that’s us at the Courier Exchange, by the way), can take an owner-driver business from zero to hero.

A man and van operation

A mechanic for most of his life, Bill was looking for a change and the chance to enjoy a more flexible lifestyle after the constraints of running his own business. He knew he wanted to be an owner-driver of some sort, but after buying a van and running deliveries for a while, he recognised a shortcoming in his operation – which was that for every job he did, he was driving back home empty-handed.

Profiting from empty miles

Bill wanted to make his van more profitable by reducing those empty runnings, but he frankly didn’t want the stress of having to go out and build up a big enough customer base that would allow him to do that. Enter the Courier Exchange platform!

Looking before the leap

Bill discovered us after doing some research of his own, but being the world’s largest online platform for trading same day courier work wasn’t enough for him. Oh no, he wanted proof that the exchange was right for him and would allow him to score profitable return loads to fill up those empty miles. He researched and observed the workings of the freight exchange for three whole months before joining, so he had a thorough understanding of the savviest way to use it. 

A match made in heaven

When he did finally become a member, the results were immediate. With hard work and his absolute commitment to great customer service, he earned himself an excellent reputation amongst his peers and freight forwarders on the platform. In fact, it worked so well for him that now it’s the only place he uses for bookings and advertising his capacity, and he even uses the management tools for all his invoicing. He says it’s given him the flexibility and freedom to work as much or as little as he wants and grow at his own pace. Sounds good to us Bill!

Bill Barlow is a great example of how Courier Exchange can work for any sized business, whether you’re an owner-driver or a larger company. No matter how fast or gradually you want to grow your business, membership gives you access to a huge virtual fleet and same-day courier jobs at your fingertips. It works for Bill, so get in touch and we’ll show you how it can work for you.

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