In the courier industry, being successful doesn’t always have to mean expansion, growing a fleet and taking on bricks and mortar premises. For a hard working owner driver, sometimes being a humble man with a van can be as (proportionately) rewarding and profitable as running a larger operation.
You know how we love a success story, and Bill Barlow is a prime example of how good service, determination and a little help from your friends (that’s us at the Courier Exchange, by the way), can take an owner driver business from zero to hero.
A man and van operation
A mechanic for most of his life, Bill was looking for a change and the chance to enjoy a more flexible lifestyle after the constraints of running his own business. He knew he wanted to be an owner driver of some sort, but after buying a van and running deliveries for a while, he recognised a shortcoming in his operation – which was that for every job he did, he was driving back home empty handed.
Profiting from empty miles
Bill wanted to make his van more profitable by reducing those empty runnings, but he frankly didn’t want the stress of having to go out and build up a big enough customer base that would allow him to do that. Enter the Courier Exchange platform!
Looking before the leap
Bill discovered us after doing some research of his own, but being the world’s largest online platform for trading same day courier work wasn’t enough for him. Oh no, he wanted proof that the exchange was right for him and would allow him to score profitable return loads to fill up those empty miles. He researched and observed the workings of the freight exchange for three whole months before joining, so he had a thorough understanding of the savviest way to use it.
A match made in heaven
When he did finally become a member, the results were immediate. With hard work and his absolute commitment to great customer service, he earned himself an excellent reputation amongst his peers and freight forwarders on the platform. In fact, it worked so well for him that now it’s the only place he uses for bookings and advertising his capacity, and he even uses the management tools for all his invoicing. He says it’s given him the flexibility and freedom to work as much or as little as he wants and grow at his own pace. Sounds good to us Bill!
Bill Barlow is a great example of how Courier Exchange can work for any sized business, whether you’re an owner driver or a larger company. No matter how fast or gradually you want to grow your business, membership gives you access to a huge virtual fleet and same-day courier jobs at your fingertips. It works for Bill, so get in touch and we’ll show you how it can can work for you.
Stay ‘in-the-loop’ with the latest news, products and services from Courier Exchange.
Well, it appears I may have to eat a small serving of my words this week. Why am I embarrassed, you might ask? Well, if you were paying attention you'll know that last week I published a post about how I was glad owner driver jobs were becoming more popular in order to offer some healthy competition to Royal Mail. I was saying I think it's a lesson for the Post Office not to get smug and to actually update their prices.Read the full article
Hello, my dears!
Well – this month has been rife with excitement, hasn't it? What started with a slightly dull, very sensible post about road safety quickly escalated into something else entirely! Last week, we discussed new ergonomic seating and dashboards for Ford Transit vans, and THIS week...well, this week, we'll be discussing something even MORE exciting. This week, we'll be taking a look at the van of the future!Read the full article
That's right, it's me again – Steve the nephew, here for another round of courier-related shop talk.
Before we get down to business, though, I have to take a minute to thank all of you for the great reception my post from last week got. You lot really did make me feel special, and the more I guest-write here at Auntie Gertie's blog, the more I understand why she keeps going on and on about you guys being the best readership in the world.Read the full article
Bit of an odd post today, as you may have seen by the title. And before you ask – no, it's not sponsored or anything. I just wanted to talk about a specific brand of van, because I know many of you darlings like it and drive it in your day-to-day jobs. So I just know those of you who do will be ecstatic at what I have to tell you.Read the full article
Talk to us! On the phone, online or in person… we’re here to help.