Coronavirus Protection: 10 Tips for Load Posters and Carriers

Working in logistics means that many of our members are in daily contact with people across the country. According to a recent study funded by the US National Institutes of Health, Coronavirus can survive on stainless steel and plastic for 72 hours and 24 hours on cardboard, so always bear this in mind whether you’re working in an office or behind the wheel.

We want to get you ready and equipped to prevent infection and protect others by providing practical information and tips for your profession.

Top 10 tips to protect yourself and others

Tip #1
It is advisable to check load details before quoting or accepting a booking. You can contact the load-poster by phone or text to see if you’re required to take certain measures or precautions during pickup or delivery.

Tip #2
Try and go completely digital with your workflow and POD process if possible, speak with customers to discuss beforehand as they may still want a hard copy POD. Stay informed with what type of PODs your recipient is willing to accept at this time, they may accept a picture of a written signature on a piece of paper.

Tip #3
Remember to wipe your mobile screen with disinfectant wipes but we recommend not exchanging your phone, pens and paper with your customers.

Tip #4
Keep disinfectant wipes with you to clean the inside of your vehicle, especially the steering wheel.

Tip #5
Pay special attention to Euro bookings as advice and restrictions will vary between countries.

Tip #6
Don’t restrict access to restrooms for carriers. For us to protect each other we must ALL wash our hands.

Tip #7
Avoid direct contact with those showing signs of illness to prevent the transmission of the virus onto your hands.

Tip #8
It’s best to sneeze and cough into tissues. Place a waste disposal bag in your vehicle. If you don’t have a tissue, sneeze or cough into the crook of your elbow. Steer clear of touching your face – this includes your eyes, lips and nose as you can infect yourself if your hands are carrying the virus.

Tip #9
There is a shortage of hand sanitisers in stores, but if you do happen to have some and you sneeze into your hands, use it immediately. If you don’t have hand sanitiser, wash your hands thoroughly with soap and water for 20 seconds.  

Tip #10
Don’t worry too much about wearing surgical face masks. If you happen to have them, it wouldn’t hurt to wear them. Face masks are more beneficial to people who have the virus so they can try to stop spreading it to others should they cough or sneeze.

Transport Exchange Group recognises that its members must be feeling a tremendous sense of pressure and uncertainty regarding Coronavirus and its potential effect on the economy.

Our team wishes you and your loved ones good health during this time. We are closely monitoring developments and will keep you updated.

CEO and Founder of the Exchange, Lyall Creswell, has shared a few words on how we can all pull together as a trading community to support our members.


“Dear Member,   

I write to you to offer you our full support at this time of unprecedented uncertainty and anxiety. Although we expect trading volumes on the Exchange to remain robust for the present, we are mindful that some of our member businesses will come under increasing pressure as the economic situation deteriorates.

As a trade community it is critical that we all play our part in helping each other to weather the crisis and pull through this together. Going forwards, I respectfully ask you all to consider implementing the following actions:

Those of you who are posting sub-contract work on the Exchange, please ensure that you pay your suppliers on time. Better still, if you are able to pay them earlier then please do so – the future of our industry depends upon the health and survival of suppliers.

Given the inevitable cash flow crunch in the wider economy, please be extra vigilant about the credit terms you extend to your end customers ‘off Exchange’.

Try and go completely digital with your workflow and POD process – this is the time to ask your end customers if they really need hard copy PODs and invoices when an electronic image scan could suffice. This will increase the efficiency of the whole supply chain and ensure that quicker payment terms and reduced costs can be achieved for everyone. In addition, this will help to reduce the inherent health risk of drivers spreading the virus when they pass pen and paper around multiple times during the day for those still using manual PODs. 

On a more general note, please take a few minutes to review our Rules, Regulations and General Policies of the Exchange. These now become more important than ever.

Please rest assured that our service will continue as normal throughout this period. We are fully geared up for our staff to work remotely if necessary. We have also accelerated the next phase of our off-site call handling operation which is now able to resolve the majority of your general enquiries.  

We will continue to investigate other ways to support our members as the situation develops and will keep you posted regularly.  

Myself and the entire team stand with you at this very challenging time and wish you all the very best”.  

Warm regards,  
Lyall Cresswell
Founder & CEO of Transport Exchange Group