Courier Exchange Builds Tight Relationships with Members and Partners

Courier Exchange’s freight trading platform has been around for close to 20 years, and by augmenting itself with added telematics, it’s been drawing in significant business. Thanks to a range of the best telematics partners, the platform can offer up-to-date and real-time tracking of packages and cargo throughout its network of drivers, and better yet, integrate existing telematics with its own service.

Ultimately, it’s about making courier work less luck-based. This is the key take-home that Blue Whale Logistics Ltd.’s John Adams felt when he was first introduced to the CX network.

“In the courier work industry, you hear people talking about how they got a nice long job, and then another one comes in collecting nearby and going in the same direction. That is the element of luck,” he said. “But if you are not fully utilising your fleet capacity, using vehicle tracking with the freight exchange platform is a much easier and a more reliable way to make sure you are in the right place at the right time.”

However, the benefits don’t just extend to the member businesses – there have been significant advantages for telematics partners, too.

“We have an excellent working relationship and through it we’ve both generated new business, for us and our customers,” said European Business Development Manager at Navman Wireless, John Merrill.

CX is paving the way for collaborative courier work and is seeing multiple companies, whether they’re members or big name partners, increase their profit margins and offer a better service to their customers.

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