The key to being a good manager is to empower your employees to manage themselves. While that may seem to be at odds with the old school style of management, the benefits of giving your workers more scope to self-manage can greatly improve the efficiency of any operation.
Nowhere is this ethos more effective than in our industry. For those of us who are fleet managers, there’s some good news. The technology to make your drivers become more autonomous while carrying out their courier jobs, without losing any visibility is already available to us. Here are some of the essentials.
Smartphone Technology Talks
The connectivity we all take for granted nowadays is pretty incredible, and as a fleet manager you’ve probably been using vehicle tracking systems for a while now. Being able to keep an eye on what’s going on while drivers are out on the road doing courier jobs has enabled managers to have a far greater level of control over all aspects of the business, all while sitting back at their desk.
The more recent advances in telematics and smartphone technology have taken things even further, by using apps to afford drivers a way of managing themselves, in terms of their daily operational procedures and their own behaviour on the road.
While there is a vast (and ever-evolving) range of apps available, enacting three very simple areas of change via the use of apps will make a massive difference for a very small investment:
Online Load Matching
For self employed drivers and fleet managers, membership to an online load matching platform like Courier Exchange affords instant access via a smartphone app and delivers a huge range of courier jobs to the palm of their hand. For the freight forwarder, it means having an entire fleet of vetted, peer-rated drivers at their disposal. This kind of technology facilitates a high level of autonomy and visibility, whether drivers are working for themselves, sub-contracting courier jobs or employed full-time as part of a larger company.
Joining the Courier Exchange makes good business sense for anyone in the industry. Professional management tools that come with membership make doing business with multiple partners and clients as easy as swiping a screen, and real time load matching means that you, or your drivers, will have access to a huge range of available jobs.
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Well, it appears I may have to eat a small serving of my words this week. Why am I embarrassed, you might ask? Well, if you were paying attention you'll know that last week I published a post about how I was glad owner driver jobs were becoming more popular in order to offer some healthy competition to Royal Mail. I was saying I think it's a lesson for the Post Office not to get smug and to actually update their prices.Read the full article
Hello all! Steve here!
Now, before we begin, I have to warn you: if I make any typos in this blog post, it’s because my hands are too numb to type. I’ve just been out all day doing courier jobs in freezing weather (not always fun), and the hot chocolate currently going through my system is taking a while to start working! So, sorry in advance if anything comes out wonky!Read the full article
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The first quarter of a new year is always a time to reflect on the challenges and achievements of the previous twelve months. It’s not just about giving yourself a pat on the back, though, it’s also a way of checking that you’re on track towards new goals and bigger and better challenges.Read the full article
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