In a recent survey, Transport Focus asked delivery drivers what Highways England could do to make their courier work more efficient and profitable. Let’s take a look at what they said.
Transport Focus’s survey asked coach drivers, freight operators and those involved in courier work and logistics whether major A roads and motorways meet their needs. Perhaps unsurprisingly, the answer was no.
Many of us who spend a lot of time behind the wheel will understand some of the issues raised. For example, the drivers surveyed mentioned road surfaces, roadside facilities and management of disruption caused by road maintenance or accidents.
The statistics reveal the wide range of opinions held by those in the courier work and coach sectors. Here are some of the key ones.
Areas for Improvement
Across the board there was agreement on which issues are key.
As we all know, time is of the essence for courier work. Those with a mandate for the upkeep of the roads need to understand that, not only must deliveries be made within certain windows, but there are strict rules governing how long drivers can be behind the wheel. Disruption and poor management of problems can lead to both financial losses for delivery companies and difficult situations for drivers stuck in their vehicles. The participants thought that those responsible should prioritise the conditions that affect courier work in particular when they are managing incidents.
Other key problems that the industry wanted to raise with the organisation include:
Talking to Highways England
So, what’s next? Transport Focus is planning on using these responses to encourage the organisation to think more about the needs of the logistics industry. They are going to run this survey regularly to see if any progress is made.
Transport Focus is also repeating its suggestion that Highways England forms a small operational unit solely to meet the needs of the logistics, freight and coach sectors. This unit would be run by specialists who know exactly what the industry requires from the road network.
What would you suggest to the powers that be if you had an opportunity to give your opinion? What are the changes you would like to see implemented to help you increase your profits and efficiency?
Stay ‘in-the-loop’ with the latest news, products and services from Courier Exchange.
Well, it appears I may have to eat a small serving of my words this week. Why am I embarrassed, you might ask? Well, if you were paying attention you'll know that last week I published a post about how I was glad owner driver jobs were becoming more popular in order to offer some healthy competition to Royal Mail. I was saying I think it's a lesson for the Post Office not to get smug and to actually update their prices.Read the full article
Did you know that the last mile of a delivery route represents 50% of the total delivery cost of a parcel? Essentially, unless your drivers deliver a package on the first attempt, your profit margins will be minimal. Don’t lose out, use delivery software to achieve a high first-time delivery rate.Read the full article
Not many sleeps left until Christmas now and I'm so excited I can barely contain myself! And because I know all (or at least some) of you will be in as festive a mood as I am, I thought I'd do a little throwback with my post for this week and go for a more light-hearted topic, like we used to have back in the day! It IS Christmas, after all – 'tis the season of merriment and cheer!Read the full article
Has Christmas come early? Absolutely - if you’re a courier driver who wants to keep business running safely and smoothly through the winter months. A multi-million-pound fleet of gritters will soon be working their magic to help make that happen.Read the full article
Talk to us! On the phone, online or in person… we’re here to help.
CX Fleet 3.0 is out now - a powerful app for remote fleet management.
Tap into peak efficiency today!Watch CX fleet in action