How CX can help you improve communications

Driver app

We know that faffing around with phone calls takes up valuable travelling time, especially when you have to pull over to legally pick up. Our app allows you to save time, let your drivers deliver their courier loads uninterrupted AND stay connected throughout the entire process. You can see where your drivers are and where they’re headed, all in real-time.

With this increased visibility, you’ll know immediately if there’s been a delay or if someone is going the wrong way, as well as what time you can expect a package to be delivered.The app also allows customers to see where your drivers are. This increases accurate tracking communication between client and business while cutting down on unnecessary phone calls about when a parcel will arrive. Your customers can simply log on, see for themselves and carry on with their day.

Silence really is golden – and so is a membership with CX!


Key benefits

  • See more. We’re the UK’s largest courier network, so you’ll be hard-pressed to find a platform where you’ll be exposed to this much advertised work.
  • Make more. With our accounting software and diary, you’ll be able to make more money from your jobs.
  • Be more. Leave dead mileage in the dust by picking up return courier loads wherever you may 

How can I make my courier service more efficient?

  • Ensure your drivers have courier loads whether they’re coming or going by picking up return hauls. Hello increased profit, goodbye dead mileage!
  • Post live notifications about your capacity, availability and location.
  • Get matched in real time with available courier loads that fit in perfectly with your work schedule.
  • Be among the first to know of any potential jobs by getting notifications sent directly to your phone. The early bird gets the worm – or in this case, the courier loads.

Are you looking for comms solutions for your delivery work?

If you want to know where your drivers and courier loads are at all times without having to make phone call after phone call (after phone call), consider a membership with CX. You can stay in touch without saying a word.

It’s all about communication

We believe that communication is key – and the CX platform makes it easier than ever. Our network is comprised of trusted professionals who have been thoroughly vetted and accredited. Once you join you’ll be able to connect with likeminded potential trading partners from all over the country.

We even offer a member-rates-member system in which real drivers and companies provide real feedback about each other. You’ll know exactly who you’re working with and what others thought about conducting business with them. A membership with CX takes the risk out of dealing with new trading partners.

Our communication is commendable – and can help your business grow like never before. Want to get in on the conversation? Join us today!


Unique features

Our state-of-the-art Smartphone app will keep you connected to the CX platform on the go. You’ll be able to update your availability status and send or collect Proof of Delivery with the touch of a button. Communicating and keeping in touch have never been so easy – and so mobile.

When you’re dealing with multiple sub-contractors and companies, we know the administration side of operations can get a bit confusing. Our 2-Way diary simplifies this often-sticky situation, making reporting order books and balances a snap. Working with a customer who’s not a part of the Exchange? Not a problem – invoices can be raised quickly for both members and non-members.

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