How do Notifications Work?

When a load has been posted, the system will match the job with appropriate users using the following criteria:

If the pickup location falls within your home notification radius and you have the right size vehicle within your fleet or through one of your regular sub-contractors, you will be informed of the job by your preferred medium (SMS or email) as well as the notification bar. The notifiable radius in conjunction with your resident location allows you to determine the area for which you will receive local alerts for courier jobs.

To ensure you are getting useful alerts and avoiding irrelevant ones, you can specify your preferred notification area much more accurately using our handy tool. To activate it, use our app and go to Settings>Notifications. Click on the ‘Select Region’ option and create your unique catchment area. You will find further instructions on the screen.

If a tracked driver/regular sub-contractor is within the stated distance (as defined by the poster of the load at the bottom of the form) then you will be informed of the available courier jobs by SMS or email.

If Return Journeys are posted for a driver, alerts will be matched on a predictive basis. The system takes about 10% of the journey length to create a corridor along the registered route. Based on an average speed of 55mph the system will work out roughly where the driver will be. If the courier jobs are ready for collection around the time the system predicts that the vehicle will be in the area, a journey notification will be generated.

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