The LDC Top 50 Most Ambitious Business Leaders, is supported by The Telegraph, aims to uncover and celebrate the UK’s most ambitious business leaders who inspire success.
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“It’s been a long journey, but transport and logistics has finally exploded as an industry. Amazon and Uber have put the space on the map and I want to be the preeminent platform for freight tech in Europe.”Lyall Cresswell, CEO, Transport Exchange Group
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Well, it appears I may have to eat a small serving of my words this week. Why am I embarrassed, you might ask? Well, if you were paying attention you'll know that last week I published a post about how I was glad owner driver jobs were becoming more popular in order to offer some healthy competition to Royal Mail. I was saying I think it's a lesson for the Post Office not to get smug and to actually update their prices.Read the full article
Hello, all! Steven here.
How's everyone doing this week? Well, I hope. I'm quite excited myself – we are now officially in the countdown to peak season for courier work, and while there's bound to be plenty of hard work ahead (as you all will probably be well aware) it's also going to be well worth it. After all, who doesn't like a bit of extra cash in their pocket to spend at Christmas?Read the full article
The art of customer service is one that must follow current trends and evolve to the methods of popular opinion. Although you may steadfastly believe that all unhappy clients deserve to have their concerns dealt with face-to-face your refusal to engage online will lead to immediate negative assumptions and your honourable intentions will mean nothing. So, in the words of the estimable Winston Churchill, “If you can’t beat ‘em, join ‘em.” (Perhaps not a direct quote per se, or is it, hmmmmm?).Read the full article
It is one of the most over used words in the glossary of business terms, so much so that the phrase ‘game-changing’ is beginning to lose its impact. But for Mark Smy and Karl Kirkley, the co-owners of Connect Logistics, a Gloucestershire-based same day delivery and collection provider, the expression is perfectly justified when describing the difference that Courier Exchange (CX) has made to their business.Read the full article
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