Inter-Company Despatch Ltd (ICD)

Inter-Company Despatch Ltd is a busy Heathrow-based courier service that offers same-day, UK overnight before 9am, 10am and 12 noon, and international services, as well as a ‘congestion busting’ service in London.

It started life in 1984 when Europe’s oldest and largest consular agent, Blair Consular Services Ltd, decided to set up its own in-house courier service to deliver documents to consulates around the world.

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Starting with just one man and a car, ICD, as it is popularly known, rapidly expanded and today it manages a number of other specialities, including exhibition logistics, hanging garments, and warehouse and storage.

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While delivering documents to consulates and to their agents at airports is a mainstay of the business, the company ships anything from single envelopes to helicopter blades and can move loads of up to 10 tonnes in weight.

The company provides the highest levels of training and drivers have Aviation Security Level 4 (Air Cargo Agents) that enables them to deliver direct to an aircraft’s steps if necessary.

The first driver, Guy Dodds, has risen to become Managing Director of the company, and is in charge of logistics for its fleet of four vehicles and its pool of around 25 sub-contractors. ICD joined Courier Exchange after he recognised its potential to help find sub-contractors for individual jobs.

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Guy said: “We use the Live Availability Map to look for carriers. If we have a job, say, in Liverpool we will look at the map and see where all the carriers are who are in Liverpool at the time, then ring them and ask if they are available, and get quotes.

“I put work on the Exchange that I cannot cover. It gives us an extended field. The majority of our work is in London but we cover the whole of the UK.”

With the sensitive nature of some of ICD’s consignments, Guy is reassured by the fact that Courier Exchange vets all of its members before accepting them.

“Whatever we do is based on trust and with Courier Exchange we can trust the members,” he said. ”That is important.”