Retirement prompted Mike Tudor to look at launching a new career as a courier, and Courier Exchange has helped him make it a great success.
As a 62-year-old, Birmingham-based Mike set up Dortudor Dot Com, and is enjoying a successful second career operating in his extra long wheel-based Mercedes Sprinter.
It all started when he answered a local newspaper advert recruiting drivers. After being advised on what van to buy, he worked with the company for a year, where he learnt the essentials of the industry before setting up on his own.
After starting Dortudor Dot Com, he joined Courier Exchange, the world’s largest trading hub for the sameday courier and express freight industry, which has been pivotal in helping him establish contacts, and pick up business.
CX has helped Dortudor Dot Com develop important relationships with other businesses. The business is incredibly versatile and can deliver everything from supermarket chairs to designers’ artwork. Coupled with Mike’s determination and high standards of customer service, CX enhances the company’s efficiency by reducing the number of empty vehicles they run, making each journey more profitable. Additionally, the Exchange’s collaborative approach has dual benefits, helping the bottom line by enabling them to share the cost burden of rising fuel prices, congestion charging and meeting onerous legislation. It also helps subscribers meet customers’ demand for carbon-efficient transport.
Other benefits of membership include a mobile solution, enabling businesses to access the exchange while on the road, and a sophisticated online system which facilitates electronic trading, from order confirmation to invoice approval and payment.
Mike explains, “Courier Exchange has provided me with a lot of contacts and work, such as Nova Express who are on Haulage Exchange, although original contact was made through Courier Exchange, which is great.”
Transport Exchange Group’s services are also the most secure in the industry. Operators are only allowed onto the site after undergoing and passing rigorous checks, including operator licence, insurance and credit checks. Members also provide feedback on performance and payment using TEG’s bespoke ratings system. These security features enable members to carry out business in absolute confidence.
Courier Exchange is uniquely fully managed with support staff, available to help subscribers maximise the benefits it provides. It is this high level of customer service that helps differentiate the Transport Exchange Group from other online freight exchanges. Subscribers also only pay an up-front subscription fee – there are no pay-as-you-go charges or commissions charged.
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