vehicle management Archives - Courier Exchange

Get started

Effective fleet management is crucial for securing courier contracts in an increasing competitive UK market. With the advent of digital platforms like Courier Exchange, managing your fleet and obtaining new courier contracts has become more streamlined and accessible. This article explores how you can optimise your fleet management practices on Courier Exchange to successfully secure courier contracts in the UK.

Learn more about how you can manage your Fleet on Courier Exchange in 6 easy steps:

Register on Courier Exchange

The first step towards managing your fleet on Courier Exchange and accessing courier contracts in the UK is to register as a member. You can book a live demo and create an account. To create an account you will need to provide accurate details about your fleet, including vehicle types, capacities, and availability, so that we can recommend the right membership for you. This allows potential clients to find and engage your services based on their specific requirements. Learn more about our different memberships here.

Showcase your Fleet’s Capabilities

To attract clients and increase your chances of securing courier contracts, it is essential to highlight the capabilities and strengths of your fleet. Provide detailed information about your vehicles, such as their size, weight capacity, and any special features or certifications. Emphasise any unique selling points, such as eco-friendly vehicles or real-time tracking systems, which may set your fleet apart from competitors.

Maintain Accurate and Updated Fleet Information

To ensure smooth fleet management on Courier Exchange, it is crucial to keep your fleet information accurate and up to date. Regularly review and update vehicle availability, any changes in capacity or specifications, and your preferred service areas. This ensures that clients searching for courier services can rely on the information you provide, increasing the likelihood of securing contracts.

Use Courier Exchange’s Notifications and Alerts

Courier Exchange offers various notifications and alerts features that can help manage your fleet effectively. Set up alerts for new courier contract opportunities that match your fleet’s capabilities and preferred routes. Stay informed about any changes in delivery requirements, pickup locations, or cancellations to optimise your fleet’s scheduling and capacity utilisation. Learn more here.

Leverage the Feedback and Ratings System

Maintaining a positive reputation is crucial for securing courier contracts in the UK. Courier Exchange’s feedback and ratings system allows clients to provide reviews based on their experience with your fleet. Delivering exceptional service and prioritising customer satisfaction can help you build a strong reputation and attract more business through positive ratings and reviews. Learn more about hot to get positive feedback on our platform in this short video by Pete the Courier here.

Build Strong Relationships with Clients

Building and nurturing relationships with clients is key to long-term success in securing courier contracts. Foster open and clear communication channels, promptly address any concerns or issues, and strive to exceed client expectations. A satisfied client is more likely to offer repeat business and refer your services to others, further expanding your network and contract opportunities.

Efficient fleet management on Courier Exchange can significantly enhance your ability to secure courier contracts in the competitive UK market. By registering your fleet, showcasing its capabilities, maintaining accurate information, utilising notifications and alerts, leveraging feedback and ratings, and building strong client relationships, you can maximise your chances of success. Embrace the digital tools and resources provided by Courier Exchange to streamline your fleet management and unlock your fleet’s potential.

Book a demo with sales or register for a callback here.

Fuel costs are rising, customer expectations are shifting, and low-emission zones are here to stay. For many UK couriers, switching to alternative fuels is no longer a distant idea—it’s a real consideration.

Whether you’re running a single van or managing a growing courier fleet, knowing your fuel options now can save you time, money, and hassle down the road.

Let’s look at what alternative fuels are, how they compare, and which ones could suit your routes and loads.

What we’ll cover

What are alternative fuels?

Alternative fuels are any fuels that replace traditional petrol or diesel. That includes electric, hydrogen, biodiesel, ethanol, propane, and natural gas options.

They’re often cleaner to burn and better for the environment. But that doesn’t always mean they’re cheaper, or suitable for every journey.

Unlike standard fuels, many clean fuels rely on new infrastructure. Charging points, fuelling stations, or vehicle conversions can all affect whether a particular fuel is right for you.

Why couriers are considering alternative fuels

For owner-drivers and courier firms alike, the switch to alternative fuels is picking up pace. There are a few reasons for that:

Fuel prices remain unpredictable.
The 2030 UK ban on new petrol and diesel vans is fast approaching.
More work is coming from clients who prioritise sustainable logistics.

If you’re running loads through congestion charge zones, or working with customers asking for low-emission deliveries, running on cleaner fuel could help you stand out.

There’s also the simple fact that eco-friendly van upgrades are becoming more accessible. Even if you’re not ready to make the switch today, it’s smart to understand what’s out there.

The main types of alternative fuels for vans

There’s no one-size-fits-all answer. Each alternative fuel comes with its own trade-offs. Here’s how they compare for couriers.

Electric

Electric van recharging

Electric vans are the most popular option. They offer zero tailpipe emissions and lower running costs.

EVs suit city-based loads and local deliveries. You’ll save on courier van diesel costs, and many low-emission zones let electric vehicles through at no extra charge.

But range is still a concern. With a full load, electric vans may only travel 100–200 miles. Long charging times can disrupt your schedule too.

If you mainly run return courier loads across the UK, you might find the downtime a deal-breaker. That’s where plug-in hybrids or range-extended options can help bridge the gap.

Hydrogen

Hydrogen as an alternative fuel for courier vans

Hydrogen vans are rare in the UK, but they’re promising. Like electric vans, they don’t produce any exhaust emissions. Unlike EVs, they can refuel in minutes.

That makes them ideal for long-distance courier vans that need to keep moving.

The challenge? Infrastructure is limited. Hydrogen stations are few and far between. Vans are also expensive, and there aren’t many used models on the market.

That said, the government has committed over £4 billion towards a national hydrogen economy by 2030. So, the future looks brighter.

Biodiesel

Biodiesel as an alternative fuel for vans

Biodiesel is a green fuel made from used cooking oil, animal fats, or vegetable oils. You can use it in many modern diesel engines, though it’s best to check your manufacturer’s advice.

Because it’s made from renewable sources, biodiesel has a lower carbon footprint than standard diesel. Some drivers even produce their own.

It does cost more—usually adding several pounds per tank—and not all filling stations supply it. But if you’re interested in a cleaner transition and already running a diesel van, it’s a low-barrier option.

Biodiesel also suits anyone considering a second-hand courier van, where hybrid or EV options might not be available.

Ethanol

Ethanol as a green fuel alternative for vans

Ethanol is widely used in the UK, often as a blend in petrol (e.g. E10). It’s made from crops like corn or sugarcane and burns cleaner than standard fuels.

You’ll already be using ethanol blends in most forecourt petrol, so there’s nothing new to learn here unless you’re looking at dedicated ethanol-powered vehicles.

Pure ethanol vans are less common in the UK, and large-scale production requires a lot of farmland. But for some businesses, especially those with agricultural links, it’s a reliable eco-friendly van fuel.

Other fuels at a glance

Some alternative fuels don’t warrant a full van fleet switch, but they’re still worth knowing.

Natural gas (CNG/LNG): Still fossil-based, but burns cleaner than diesel. Costs less, though vehicles and stations are limited.
Propane (LPG): Cheap and clean-burning. Available in some regions, but you’ll need to pay for a conversion or buy a propane-ready van.

Which alternative fuel is best for your courier business?

It depends on what you move, where you go, and how often you drive.

Here’s a rough comparison based on running costs, emissions, and refuelling needs:

Fuel type	Emissions	Refuelling time	Range	Cost per mile
Electric	Zero tailpipe	Long (1–8 hrs)	100–200 miles	Low
Hydrogen	Zero tailpipe	Short (5 mins)	300+ miles	High
Biodiesel	Low (renewable)	Short (same as diesel)	Similar to diesel	Moderate
Ethanol	Medium (blended)	Short	Similar to petrol	Low
Natural gas	Medium	Medium	Moderate	Low
Propane	Low	Short	Moderate	Low

Electric vans suit city loads and fixed routes. Hydrogen may be a better fit for longer hauls, though options are limited for now.

Biodiesel offers an easy swap for diesel drivers. Ethanol and LPG are niche but can be cost-effective, depending on availability.

Challenges of switching to alternative fuels

Adopting alternative fuels comes with some hurdles.

You’ll need to think about:

Vehicle purchase or conversion costs
Limited fuelling or charging infrastructure
Uncertain resale value
Insurance or warranty exclusions for some fuel types

Depending on the fuel, you might also need a new routine for maintaining your courier van. Electric vans, for instance, have fewer moving parts but require specialist servicing.

There are also practical concerns around temperature-controlled transport, especially if you’re delivering perishable goods. Some fuel types impact vehicle payload and power output, so always test before committing.

Final thoughts: is now the time to switch?

You don’t need to change everything overnight. Start by reviewing your routes, average mileage, and delivery zones.

If you’re often hiring a courier van, try electric or hybrid models to get a feel for them. Use the experience to plan for future upgrades.

You can also stand out to clients who care about carbon impact—especially when competing for subcontracting courier work.

Grants and schemes may help with vehicle costs too. Keep an eye on government incentives, and look into tools like courier fuel cards to help with budgeting.

Even small changes can help reduce your fleet’s fuel consumption over time.

Get access to 15,000+ daily loads on Courier Exchange

Be your own boss. Set your own hours. Make your own money.

FAQs about alternative fuels

What is the cheapest alternative fuel for courier vans?

Propane and natural gas are among the cheapest courier fuel options. Electricity also has low running costs, especially if you charge off-peak. Just remember to factor in vehicle purchase or conversion costs.

Are alternative fuels better for the environment?

Most alternative fuels produce fewer emissions than petrol or diesel. Electric and hydrogen are cleanest at the tailpipe, while biodiesel and ethanol use renewable sources. Actual environmental benefit depends on how the fuel is produced.

Can I use biodiesel in any diesel van?

Some diesel vans can run on biodiesel without modification, but it’s best to check your van’s handbook. B20 (20% biodiesel) is commonly supported. Running higher blends or pure biodiesel may need engine adjustments.

What’s the range of an electric van with a full load?

Range depends on the van model, battery size, and payload. Most electric vans offer 100–150 miles on a single charge with a moderate load. Cold weather and heavy cargo can reduce this range.

Will I be forced to switch from petrol or diesel by 2030?

From 2030, you won’t be able to buy new petrol or diesel vans. But you can still run your current van or buy second-hand. Keep an eye on future changes, especially if you’re applying for courier driver jobs or updating your courier fleet.

That is the message being promoted during tyre safety month this October. Tyre safety is of vital importance each and every day, and this is specifically highlighted during the month of October for the Tyre Safety Month campaign run by tyresafe.org.

According to statistics from TyreSafe, nearly 1,000 drivers are seriously injured or killed in accidents annually due to tyre-related issues. This figure is likely to rise as the economic crisis leads drivers to economise and hesitate to fit new tyres or opt for re-treads (part worn) tyres, which research has shown to be 93% non-compliant .

Don’t get caught out – get yourself covered

These stats are indeed quite scary, and not only highlight the need for safety checks, but also the importance of ensuring that you have got adequate insurance cover. It’s certainly wise to check with our insurance partners at Business Choice Direct that you’re properly protected. You can get a quote here. They can do the necessary so that you can tread carefully!

Tyre safety

Our vehicle’s tyres are the only thing connecting your car or van to the road. Not only are there safety concerns involved, but checking your tyres are in good condition has implications around optimum fuel use. Keeping your tyres at the right pressure, especially not under inflated, will help ensure your vehicle uses less energy and, therefore, less fuel. Using the correct pressure also improves the longevity of your tyres, so checking your tyres are in good repair and are correctly inflated makes economic sense too.

Tyres have to cope with braking, cornering and accelerating, which puts a great deal of pressure on their performance, which becomes especially important when the roads are wet, slippery or covered in ice or snow. They can be slightly underinflated for icy roads.

Key things to check are:

· Check tyre pressure- settings will be in your handbook

· Check for wear and tear, stones and loose objects

· Bulges could be a sign of internal damage

· Check the tread dept (1.6mm minimum)

The tyre tread pattern is designed to expel water between the tyre and the road surface, so if it is worn out, it reduces grip and increases stopping distances, whilst increasing the chances of aquaplaning. For normal car or van tyres, according to manufacturer’s Michelin, an average tyre should last around 25,000 miles.

A 15 min check could save lives

Every driver should undertake vehicle checks, not just their tyres, whether or not you drive for a living. Walkaround checks should only take you around 15 min tops. They are important to ensure that your vehicle is safe to be traveling, and that you’ll be safe as the driver. Even if it’s been on the road with another driver all day, if you take over, it’s your responsibility while you’re driving it, so it’s recommended that you do your own checks again.

Everyday checks should include:

· Tyre pressure and condition

· Brakes

· Steering

· Headlights

· Hazard lights and indicators

· Remember safe tyres save lives

· Vehicle height and width

· The height of the trailer, its load and equipment (which can change)

Accidents happen

If you are unfortunate enough to be involved in an accident, however it was caused, you’ll want to be reassured that you have got good insurance cover. That is where our insurance partners BCD come in. As mentioned earlier, it really is worth checking amongst everything else, that you have the optimum cover to meet your specific requirements.

We know that insurance may not be high on your checklist, which is why talking to the experts at BCD, who understand your business, helps to make it a fast, hassle-free process. Not only that, but their policies are comprehensive and competitive too. Remember Courier Exchange members can benefit from pre-agreed special rates.

They can also help you with any claims. You’re in good hands!

Talk to BCD now for peace of mind or call them on 0344 776 5305

¹ https://www.iamroadsmart.com/media-policy/media-enquiries/news-details/2022/03/23/cost-of-living-crisis-could-lead-to-rise-in-use-of-death-trap-tyres

Business Choice Direct Insurance Services Ltd are authorised and regulated by the Financial Conduct Authority. Business Choice Direct Insurance Services Ltd is registered in England and Wales No. 10301653. Registered Office: Affinity House, Bindon Road, Taunton, Somerset, TA2 6AA.

this post is on behalf of our partner Business Choice Direct

With the new number plates due out in September, here is what courier drivers should know if you’re thinking of changing vehicles. The 72-plate will apply to all new vehicles registered until February 28th, 2023.

Thinking of upgrading?

A Van or pick-up truck enables you to offer a broader scope of services thereby giving you access to a wider range of clients. Upgrading capacity could certainly enable you to undertake multiple drops and cover longer distances and a newer vehicle provides reliability and a potentially superior performance.

Is bigger better?

Van sizes are based around ‘wheelbases’, i.e., the length of the chassis, and confusingly you can get a long-wheelbase small van, or a short wheelbase large van. The other size measure is around Gross Vehicle Weight (GVW), which dictates the authorised weight the vehicle is allowed to be once loaded.

As to what size you get depends upon your contracts, but a small van could be the best starter vehicle for your business.

Mid-Panel Vans

This size is flexible enough for almost any courier requirement, so this could be worth the investment. Typically, with a load space length of around 2.4 metres, they are classed as ‘short wheelbase’ on Courier Exchange.

Large Panel Vans

For capacity, this is a size that offers greater scope with many economical options available.

Lease or Buy?

This is a difficult question to answer as no one size fits all, and it depends on your individual circumstances. Both options are tax deductible as expenses.

Leasing

Pros:

· Full-service leases are available which often include maintenance, repair, accident management, insurance and registration

· Cheaper up-front costs as total cost of leasing is spread out over the lifetime of the contract

· Good option if you don’t have the ready funds to buy one

· You are paying the same amount on the lease every month, which is consistent for budgeting.

Cons:

· Many leases don’t include insurance and you will have to organise it yourself. If insurance is provided, you must check that it is suitable for your business needs and offers the appropriate coverage for tools, commercial liability, and goods in transit insurance.

· You can’t adapt or modify the vehicle.

Buy

Pros:

· Total cost of purchasing is likely to be lower than leasing, making it economical in the long term

· You can trade in your older vehicle

· No restrictions on distance and mileage

· Make it your own and fine tune it to your needs- but be aware of any modifications that could impact upon your insurance

· Not financially tied to a monthly contract

Cons:

· You may need access to finance if you don’t have ready cash

· Additions/modifications could impact the cost of your van insurance premiums

· You have to pay for maintenance, tax and insurance yourself

· Allow for the depreciation of your van’s value over time

New or old, BCD have it covered

Whether you decide to take advantage of this September’s new plate release or not, you can always rely on the superior performance of our insurance partners, Business Choice Direct (BCD) https://rebrand.ly/BCDCrEx. Whatever vehicle you own, they have the expertise to ensure that you have the most appropriate cover.

Call them on 0344 776 5303 or Email: commercialleads@businesschoicedirect.co.uk

Business Choice Direct Insurance Services Ltd are authorised and regulated by the Financial Conduct Authority.

Business Choice Direct Insurance Services Ltd is registered in England and Wales No. 10301653. Registered Office: Affinity House, Bindon Road, Taunton, Somerset, TA2 6AA.

Calls are recorded for use in quality management, training and customer support.