KKM Couriers

It is the speed and flexibility of Courier Exchange which impressed bosses at KKM Couriers, a Portsmouth based express delivery firm.

KKM Couriers

KKM was among the first courier businesses to sign up to the Exchange, back when it was established in 2000. Co-owner, Kevin Matchan, recalls the system was recommended to them, and with potential benefits such as increased work and improved profit margins, KKM were keen to test it out.

18 years on, and same day specialists KKM remain happy members. Kevin said: “CX has allowed us to keep our business going, to grow and to meet customer demands.

I know if we can’t cover a load at short notice, we can post it on the Exchange and make sure it gets done.

“If we’re not able to manage it I can put the details on the Exchange, and within minutes we can get back quotes for another vehicle and driver to do the job. It’s great to have that flexibility and maintain good customer service.”

With 12 vehicles ranging from small vans to sprinters, KKM has a diverse client base, and delivers to a variety of sectors. Anything and everything really does apply to KKM, as Kevin explained: “We’ve had all sorts, from dead animals going to a vet for autopsies, to a single can of Dr Pepper soft drink needed for a photo-shoot. If it needs moving fast, we can move it.”

It is this diversity which marries perfectly with CX, the UK’s largest trading hub for the same day courier and express freight industry. Kevin can scan the Exchange if KKM has spare vehicles and tap into available work, ensuring vans do not sit idle.

And he has peace of mind, as all members are vetted and approved, and operators can post and review feedback on performance and payment. “It’s good to know you are dealing with reputable people.” said Kevin.

Plans & pricing

Join over 6,000 member businesses across the UK and Europe.
Find the plan that works for you

View Plans

Similar stories

Courier Exchange

Quickline Couriers

The Co-founders of Quickline Couriers, Transport Exchange Group's company of the year, speak to us about Courier Exchange's intergal role in their successful business.

Read story
Inter Company Despatch

Inter-Company Despatch

ICD is a great example of how our platform can help you to expand into new niches in more locations across the country, using features such as the Live Availability Map. Take a look at their story.

Read story
Light Freight Courier Services

Light Freight Courier Services

Paul Wilkinson, a self-employed owner driver, talks about how success is always rewarded when you’re a member of the CX platform. His excellent customer service skills during deliveries certainly don’t go unnoticed.

Read story

Here to help

Talk to us! On the phone, online or in person…we’re here to help