KKM was among the first courier businesses to sign up to the Exchange, back when it was established in 2000. Co-owner, Kevin Matchan, recalls the system was recommended to them, and with potential benefits such as increased work and improved profit margins, KKM were keen to test it out.
18 years on, and same day specialists KKM remain happy members. Kevin said: “CX has allowed us to keep our business going, to grow and to meet customer demands.
I know if we can’t cover a load at short notice, we can post it on the Exchange and make sure it gets done.
“If we’re not able to manage it I can put the details on the Exchange, and within minutes we can get back quotes for another vehicle and driver to do the job. It’s great to have that flexibility and maintain good customer service.”
With 12 vehicles ranging from small vans to sprinters, KKM has a diverse client base, and delivers to a variety of sectors. Anything and everything really does apply to KKM, as Kevin explained: “We’ve had all sorts, from dead animals going to a vet for autopsies, to a single can of Dr Pepper soft drink needed for a photo-shoot. If it needs moving fast, we can move it.”
It is this diversity which marries perfectly with CX, the UK’s largest trading hub for the same day courier and express freight industry. Kevin can scan the Exchange if KKM has spare vehicles and tap into available work, ensuring vans do not sit idle.
And he has peace of mind, as all members are vetted and approved, and operators can post and review feedback on performance and payment. “It’s good to know you are dealing with reputable people.” said Kevin.
Join over 6,000 member businesses across the UK and Europe.
Find the plan that works for you
Martin Coulson discusses how his CX Exchange membership has allowed him to set up his own same day delivery website and find capable carriers for his jobs in minutes. Martin has plans to develop his company even further in the future.Read story
Terry Price had spent years of his life working in the transport sector, but he wanted more from his career. As soon as he was introduced to the Courier Exchange network, things changed for the better and his business began to blossom.Read story
Often called the "architects of transport", these innovative businesses don't own a single vehicle, but prosper due to their vast network of industry contacts. They're some of the most knowledgeable people in freight and help connect UK fleets to complex manufacturing supply chains.
Today we hear from Naresh Patel, an Essex-based freight forwarder, how the Exchange has helped him to grow his business.Read story
CX Fleet 3.0 is out now - a powerful app for remote fleet management.
Tap into peak efficiency today!Watch CX fleet in action