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Manual handling plays a steady part in courier work, even if most customers use forklifts or warehouse kit to unload larger pallets. You still tighten straps, move smaller items, shift boxes, adjust loads and work inside tight van spaces. Good habits protect your body and your business, especially if you’re new to the industry.

In this guide, we’ll cover manual handling basics for A to B deliveries and gives you practical steps you can use on every job.

What manual handling means in courier work

Manual handling covers any activity where you lift, lower, push, pull or move items by hand. In day-to-day courier work this usually means shorter movements rather than heavy lifting. But the risks still build up, especially over long days.

You’ll come across situations like:

• Adjusting pallets that aren’t sitting straight.
• Tightening or releasing load restraints and ratchet straps.
• Carrying boxes or loose items to or from the van.
• Using sack trucks for bulkier goods.
• Working inside the load area where space is tight.

Even when a forklift operator manages the pallet work, you still handle smaller pieces or shift things to make loads safe to travel. That’s all part of manual handling, and every movement matters.

Assess the load before you move it

A quick pause helps you move safely and reduces strain. Think about the load, your route and your footing before you lift or push anything.

Ask yourself:

• What does it weigh? Can one person carry it?
• Is the item stable? Does it tilt or move unexpectedly?
• Can you hold it securely without sharp edges catching you?
• Do you have a clear walking path from the van to the delivery point?

Check for uneven ground, slopes, wet surfaces or clutter around loading bays. These hazards cause more injuries than the load itself. You may also need to ask the customer to reposition a pallet if it sits badly. Most people accept this quickly, especially in warehouse settings where safety is a shared priority.

If you also deal with longer runs, such as international courier work, you’ll see more unfamiliar sites, so a quick assessment becomes even more useful.

Safe lifting technique for courier tasks

Good lifting doesn’t need to look textbook-perfect, but it needs to protect your back. You don’t need to move fast. You only need to move well.

Keep these habits in mind whenever you handle smaller items:

• Keep the item close to your body.
• Stand with your feet shoulder-width apart.
• Bend through your hips and knees.
• Lift smoothly and avoid twisting mid-movement.
• Place the item down with control.

You’ll use safe lifting whenever you move a bulky parcel, shift a box of parts or reposition goods in your van. These habits help even more on longer shifts where tired muscles make sloppy movements more likely.

Using equipment that supports safe movement

Handling equipment reduces strain and makes manual work easier.

Sack trucks, pallet trucks and basic van gear give you more control and protect your body over a long day.

Sack trucks

Sack trucks help you move compact, heavy goods that are awkward to lift by hand.

Use them on level ground and keep your hands clear of the wheels. A steady pull avoids sudden jerks that strain your shoulders. If you deliver heavier items during overnight courier jobs, sack trucks become even more helpful as muscles tire towards the end of a long shift.

Pallet trucks

Some couriers carry manual pallet trucks, especially when they deal with lighter warehouse goods.

Only use them on suitable surfaces and watch for slopes or broken concrete. Push rather than pull if you can. You get better control and your body works more naturally in front of the load.

Straps, ratchets and load bars

Securing pallets can strain your wrists, elbows and shoulders. Face the ratchet squarely, use two hands and avoid yanking. If a strap sits too high or too low, adjust your stance before tightening. Every movement adds up through a long day of handling tasks, so small changes help.

Common manual handling risks inside and around the vehicle

Your van creates its own set of hazards. The space is small, the roof can be low and the floor may get dusty or wet.

Inside the van

Most injuries inside the van happen due to:

• Overreaching into the load area.
• Crouching for long periods.
• Slipping on dusty or wet floors.
• Twisting while placing items.

Working with manual lifting in a small space demands patience. Move slowly and square up to the item instead of twisting your spine.

At the kerbside

Slopes, wet surfaces and uneven ground create ankle and knee risks. Watch out for kerbs, loose gravel or stacked pallets around industrial estates. These hazards become more common when you handle courier jobs in busy city areas or older industrial parks.

At customer sites

Warehouses and yards may have forklift traffic, pallet debris or noisy environments.

Keep a safe distance whenever a forklift operator moves a pallet. Never step under a raised load and avoid placing your hands anywhere near a moving pallet. The safer your distance, the fewer surprises you’ll deal with.

How to avoid the most common injuries in courier work

Couriers deal with repeated strain rather than single heavy lifts.

Over time, bad habits lead to back, shoulder, knee and wrist issues.

The biggest risks come from:

• Twisting while lifting boxes.
• Using too much force on ratchets.
• Moving unbalanced items.
• Poor footing on uneven surfaces.
• Sudden pulls instead of controlled movements.

A few small changes protect your long-term health.

If you carry smaller items often, consider personal protective equipment (PPE) like gloves that improve grip.

If your delivery work includes chilled and frozen transport, wear the right clothing so cold muscles stay warm and mobile.

If you offer bulk transport or waste transport that require a waste carrier licence, footwear with strong grip helps even more.

Good manual habits also support broader safety issues like tyre checks, which involve bending and reaching around wheels. Every movement you make during your working week benefits from safer patterns.

When not to handle the load

You don’t need to lift, shift or carry anything that feels unsafe. It’s fine to tell a customer the item needs two people or mechanical equipment.

Say no if:

• The load is too heavy for one person.
• The parcel or box has unstable contents.
• You can’t get a secure grip.
• The route is blocked or unsafe.

Clear communication helps you complete the delivery without risk. You still deliver professionally without injuring yourself. If you transport goods under ADR regulations, these rules become stricter and you may need to keep extra distance from hazardous items.

If a job goes beyond safe handling, it often comes with higher risk factors, and these risks link directly with your courier insurance costs. Many new drivers learn this the hard way, so it helps to take a cautious approach from the start.

Quick manual handling checklist for daily use

A simple list helps you build good habits through busy days.

• Check weight and shape before you lift.
• Clear your walking route.
• Use kit when you can.
• Keep items close to your body.
• Lift with both legs and avoid twisting.
• Place items down with control.
• Stop if something feels unsafe.

This checklist supports everyday tasks, whether you handle parcels, move parts or shift pallets used for manual load handling. It also supports your long-term wellbeing, especially when you focus on staying healthy as a courier.

Final thoughts: work smarter and protect your body

Good manual handling helps you work safely and confidently in every setting. You don’t need to move quickly. You only need to move well. These habits protect your body, reduce downtime and support steady work, whether you run local routes or take on international courier loads.

Safe habits also support your wider business. Many customers expect drivers to operate carefully, especially those who deal with courier insurance, public liability insurance or other compliance areas. When you move goods with care, you work more professionally and reduce the chance of damage or injury.

If you expand into specialist services like chilled transport, ADR or high-value courier jobs, your handling habits matter even more. And if you want to grow your income through additional courier work, the way you handle goods often shapes how customers see you.

Manual handling FAQs

Transporting goods can carry more hidden risks than many operators realise. While standard vehicle insurance is vital, the right Goods in Transit (GIT) cover is often misunderstood, leading to gaps in cover or unexpected denied claims.

Below, we address seven common myths and explain what you should check in your policy to avoid being exposed.

What is Goods in Transit Insurance?

Goods in Transit (GIT) insurance is a specialist policy designed to protect the items a courier or haulier is transporting from loss, theft, or damage while in their care.

Unlike standard vehicle insurance, which only covers the van or lorry itself, GIT cover specifically safeguards the goods being carried, whether that’s parcels, furniture, tools, or pallets of stock. It provides financial protection if goods are stolen, damaged in a road accident, or accidentally destroyed during loading and unloading.

For professional drivers, it ensures that the value of customers’ goods is protected at every stage of the journey.

The Carriage of Goods by Road Act 1965

Couriers, delivery drivers, and hauliers need this cover because the moment you take possession of a load, you become legally responsible for it.

If goods are lost or damaged in transit, as the courier, you can be held liable for the cost of replacement or repair. The Carriage of Goods by Road Act 1965 states that if goods get lost or damaged while being carried, the courier has to take responsibility for it. The only time a courier would not have to pay up is if they could show the damage wasn’t their fault – for example, if it happened because of something completely out of their control.

Without GIT insurance, that liability can fall entirely on the driver or business owner, leaving you exposed to costly claims that could threaten your livelihood. Many transport contracts and courier networks also make GIT cover a mandatory requirement, meaning you won’t get the job without it.

Claims handlers in UK courier insurance report peculiar cases, including:

• Wedding cakes melting during temperature fluctuations in courier vans, leading to full-value payout under goods-in-transit cover.¹
• High-end bicycles and musical instruments damaged despite reinforced packaging, often cited as “professional misuse” in compensation filings².
• Government forms and passports shredded or stained by liquid leaks from unrelated consignments in shared courier holds³.

These examples show UK courier claims don’t just involve lost boxes – they range from downright mysterious delivery errors to elaborate impersonation schemes that spiral into major insurance or fraud disputes.

Common myths debunked

Here we look at some of the common misunderstandings around courier insurance – and reveal the truths behind them.

Myth 1: “GIT is not legally required.”

Truth: Correct – technically, you are not obliged by law to carry GIT insurance. But in practice many exchange platforms, contract clients or networks do require minimum cover. For example, to join certain courier networks like Courier Exchange, you need a minimum of £5,000 UK GIT cover.

Put another way, if you don’t have the insurance, you are unlikely won’t get the work. If you’re asked to supply proof of cover and don’t have it, the work will be denied, and you remain legally responsible for the goods once they are in your custody.

What to do: Check the terms of any contract you undertake, whether you are transporting your own goods or someone else’s. Confirm the minimum sum insured required, whether cover is UK-only or EU, and ensure your policy wording aligns. If you don’t meet the requirement, you risk losing that business.

Myth 2: “My van insurance automatically covers the goods I’m carrying.”

Truth: Standard van or HGV insurance covers the vehicle and may protect the driver/third-party liability, but it generally does not cover the actual load – the things you are transporting, particularly if you are carrying goods on behalf of someone else. If a parcel, load or customer goods are stolen, damaged or lost in transit you might have no cover.

What to do: Ensure you have a GIT extension or standalone policy that specifically covers goods in your vehicle during transport, not just the vehicle itself. Check the policy wording for “in transit”, “loading/unloading”, and whether your cover includes goods you do not own.

Myth 3: “Goods in Transit cover is only for high-value items.”

Truth: Not so. While high-value loads require more cover, even lower or mid-value items add up quickly, multiple deliveries, drops and pickups create risk. So whether you’re carrying parcels, furniture, or tools, policies are designed to cover the total load value in transit, to ensure you’re not left out of pocket if something goes wrong.

What to do: Calculate your typical loads (number of items × value) and choose a cover level that reflects your worst-case scenario (not just the “average”). Overload your cover and you could end up under-insured.

Myth 4: “GIT insurance only covers theft.”

Truth: Far from it. A GIT policy may cover theft, yes, but also loss or damage in transit, accidental damage, loading/unloading incidents, fire, road accident damage and sometimes goods left in a vehicle overnight (subject to conditions).

What to do: Review exactly what your policy includes and the full list of inclusions. Are loading/unloading incidents covered? What about theft from unattended vehicle? Is fire or weather damage included? Are there any exclusions for certain types of goods (e.g., refrigerated, fragile)? These exclusions determine your real cover.

Myth 5: “My customer’s insurance covers their goods, so I don’t need it.”

Truth: Once goods are in your possession, you become legally responsible for their safety. A client’s insurance may not extend to cover while goods are being transported by a third-party. You could be liable for replacement cost or damage – your business reputation and financials may suffer.

What to do: Contracts should clearly define who has liability for goods during transit. If you’re the carrier, make sure your GIT policy covers the goods. If you’re a subcontractor, insist on seeing your client’s cover and check it aligns with your transport risks.

Myth 6: “Goods in Transit cover is expensive.”

Truth: It’s often surprisingly affordable, especially when compared with the potential cost of replacing lost or damaged goods. Premiums depend on value, goods type, vehicle security and risk profile. Many insurers also offer flexible options tailored to couriers, removers, or hauliers, so you only pay for what you need.

What to do: Shop around and broker your cover. Ask about flexible policy levels tailored for your business (courier vs removals vs HGV haulage). Demonstrate good security practices and keep accurate goods-in-transit records, that can reduce your cost.

Myth 7: “All Goods in Transit policies are the same.”

Truth: Coverage can vary considerably between providers. Some may exclude high-risk goods (electronics, alcohol), others may limit overnight theft from unattended vehicles or exclude cross-border risks.

What to do: Read the policy wording – not just the summary. Focus on:

• What goods are excluded?
• What geographic cover is included (UK, EU, worldwide)?
• Are loading/unloading incidents covered?
• What are the conditions for unattended vehicle theft?
• Are time-sensitive goods (perishables) covered?

Wrapping up

In an industry built on trust and reliability, Goods in Transit insurance is not just about compliance, it’s about protecting your reputation and your income. It reassures clients that their deliveries are in safe hands, while giving drivers peace of mind that they’re covered if the unexpected happens. For couriers working to tight deadlines and high customer expectations, GIT insurance is an essential part of a professional risk management strategy, ensuring that one accident or theft doesn’t derail your business.

Having the correct GIT insurance is not just “nice to have”, it’s often essential to securing contracts, protecting your business and avoiding unexpected claims. Gaps in cover can cost more than just premiums, they can cost lost contracts, reputational damage and replacement cost bills.

BCD (Business Choice Direct), understand the ins and outs of the courier world. They offer GIT cover that is tailored to your business type, from owner-drivers to fleet operators, with access to exclusive rates and in-house products unavailable elsewhere. If you’re unsure about your level of cover, or want to explore smarter policy options, their expert team is here to help. Speak to them for a full review of your needs and ensure your cover works as hard as you do.

Remember: Don’t assume cover. Confirm it. Check it. And ensure it matches every contract you undertake.

Ready to learn more about Goods In Transit Insurance? Speak to BCD’s team of specialists on 0344 776 5700.

¹ https://www.hilldickinson.com/insights/articles/court-upholds-claim-damage-perishable-cargo

² https://grieves-solicitors.co.uk/what-is-the-cost-of-being-knocked-off-your-bike-exploring-the-average-compensation/

The Carriage of Goods by Road Act 1965 – https://www.legislation.gov.uk/ukpga/1965/37

³ https://www.gov.uk/government/publications/compensation-and-complaints-handling/compensation-guidance

Business Choice Direct Insurance Services® is a trading name of Specialist Broking Retail Limited who are authorised and regulated by the Financial Conduct Authority. Specialist Broking Retail Limited is registered in England and Wales No. 10301653.  Registered Office: Affinity House, Bindon Road, Taunton, Somerset, TA2 6AA

Every year, the government sets out its financial plans for the year ahead in what’s known as ‘the Budget’. It’s where major decisions are made about taxes, motoring costs, business support and public spending. For courier drivers and small transport operators, these changes can directly affect day-to-day running costs, take-home earnings and plans for growth.

The Autumn Budget 2025 includes updates that will influence everything from fuel duty and road tax to allowances for buying new vans, rules around digital invoicing and support for electric vehicles.

We’ve scoured the full 2025 budget from top-to-bottom, and identified the six major updates that’ll affect couriers, and provided tips for how to prepare for each change.

1. Fuel duty and motoring costs

Fuel is one of the biggest expenses for van drivers, and the 2025 budget confirms increases from 2026.

Fuel duty changes (2026–27)

Other key motoring points:

• Vehicle Excise Duty (road tax) will rise with inflation from April 2026.
• Combined, these changes mean rising running costs for van-based operations.

2. Buying or upgrading vans and equipment

Many couriers upgrade their vans regularly or add vehicles as they grow.

The 2025 budget offers several tax benefits to help with this.

Tax allowances at a glance

Why this matters:
Couriers planning a vehicle upgrade or shifting towards electric vans can benefit from lower tax bills if they time their purchases strategically.

3. Income tax and National Insurance

The 2025 budget freezes several tax thresholds, which affects both sole traders and limited company directors.

What’s changing

• Personal allowance will stay at £12,570 until 2031.
• Higher-rate threshold will stay at £50,270.
• NI thresholds are frozen at same levels.
• Dividend tax will increase from 2026–27, affecting those who pay themselves via dividends.

Impact for couriers:
As your income rises, more of it will move into higher tax bands — even without policy changes — leading to higher overall tax.

4. Compliance, admin and invoicing

More transport businesses are being pushed into digital record keeping, and the 2025 budget sets firm timelines for when this becomes mandatory.

Key changes

• A tougher penalty regime for late Self Assessment and VAT returns from April 2027.
• Making Tax Digital (MTD) will expand in 2027, meaning more couriers will need digital accounting software that records income and expenses in real-time.
• Mandatory e-invoicing for VAT-registered businesses from 2029, requiring invoices to follow a standardised electronic format.

What this means

Couriers will need compliant record-keeping tools, accurate digital books and seamless invoicing processes. For many self-employed drivers, this could add admin during an already busy year.

How SmartPay can help

SmartPay, available to every Courier Exchange member, already helps couriers prepare for several of these Budget-driven changes:

• Built-in courier VAT checks make it easier to stay compliant when sending or receiving invoices.
• Standardised e-invoicing through SmartPay helps you stay aligned with the upcoming 2029 requirements.
• One-click payments and automated reconciliation reduce manual admin and make it easier to maintain clean digital records ahead of Making Tax Digital.
• We’re already working with accounting software providers like Xero and Quickbooks to support MTD for Self Assessment when it launches, helping couriers keep everything in one place.

Together, these features help reduce the risk of errors, missed deadlines and avoidable penalties — something that will matter even more once the changes from the 2025 budget come into effect.

5. Electric vehicles and charging support

The 2025 budget includes new funding and incentives aimed at supporting the transition to cleaner vehicles.

What’s included

• £200 million for EV charging infrastructure across homes, workplaces and public sites.
• 10-year business rates relief for EV-only forecourts and chargepoints.
• A mileage-based tax will be introduced for electric cars from 2028 — but electric courier vans are excluded at launch.

Takeaway:
EV vans remain a strong option for urban courier work, especially as charging availability improves.

6. Business premises and depots

Some couriers run small depots, lockups or shared offices. The 2025 budget includes changes that may ease property-related costs:

• Extended Small Business Rates Relief for businesses operating from more than one site.
• Rates relief for installing EV chargepoints on commercial premises.

Why it matters:
It’ll become easier and more cost-effective to expand or run multi-site operations.

Other points to keep in mind

• Removal of customs duty relief on low-value imports (up to £135) by 2029 — relevant for international parcel work.
• HMRC are expanding real-time data checks for under-reported income.
• Possible future links between tax compliance and additional transport licences.

What couriers should do next

Here are practical steps you can take following the 2025 budget:

• Review your fuel budgets for 2026–27.
• Consider timing new van purchases to benefit from FYAs.
• Confirm your accounting tools are ready for MTD and e-invoicing.
• Explore EV options if you operate in low-emission or urban areas.
• Speak to your accountant about how frozen thresholds may affect your take-home pay.

How SmartPay helps you stay compliant — now and as rules tighten

With the 2025 budget introducing stricter digital reporting requirements, couriers will need tools that make compliance easy rather than adding more admin.

As a member of Courier Exchange you’ll get access to SmartPay, which has several features designed to support this:

1. Ready for Making Tax Digital

MTD for Self Assessment begins rolling out next year, and we’re working closely with accounting software companies so couriers can manage their records smoothly across both systems.

2. Built-in VAT checks

SmartPay verifies key VAT details during the invoicing and payment process, reducing the chance of mistakes that could trigger penalties under the new regime.

3. Standardised e-invoicing

With e-invoicing becoming mandatory for VAT-registered businesses from 2029, SmartPay already sends invoices in a consistent digital format that helps couriers stay ahead of the rules.

4. Easier reconciliation

One-click payments mean every invoice and payment is neatly matched, reducing errors and helping you keep clean, accurate books.

5. Less manual admin

Because SmartPay tracks invoice statuses, payment approvals and payment dates automatically, couriers spend less time on spreadsheets and more time earning.

Together, these tools support compliance, reduce admin pressure and help you stay ahead of the upcoming changes — without needing to completely overhaul how you work.

Budget 2025 FAQs

Mobile phones are part of daily life for couriers — from navigation and customer updates to using the Courier Exchange app. But using a mobile phone while driving puts you, your load, and others at serious risk.

UK law is now stricter than ever, and knowing the rules is key to avoiding fines, points on your licence, and potentially dangerous situations.

In this guide, we’ll explain what’s allowed, what’s not, and how to stay safe and legal behind the wheel.

What counts as use: devices, covered activities, and banned actions

The law applies to any handheld device capable of sending or receiving data. That includes phones, tablets, sat navs, and even digital music players if you’re holding or operating them manually.

It covers a wide range of actions, not just calling or texting. You can’t:

• Scroll through playlists or change songs
• Check notifications or read messages
• Take photos or videos
• Unlock or wake your phone
• Use apps, camera, or social media
• Play games or watch videos
• Update job statuses or check apps like Courier Exchange unless the device is mounted and hands-free

If the device is in your hand, it counts as illegal use.

When the rules apply: including stationary traffic and supervision

Many drivers assume that stopping at red lights or sitting in traffic means they can use their phone. But that’s not the case.

The law applies at all times when you are behind the wheel and the engine is on. This includes when stopped at:

• Traffic lights
• Junctions
• Congestion or queues
• Temporary delays (e.g. roadworks)

This also applies when supervising a learner driver. You must not use a mobile phone while acting as a supervising passenger.

Lawful exceptions: emergencies, payments and remote parking

There are a few very specific exceptions under UK law on using a mobile phone while driving. You can legally use a handheld phone if:

• You’re calling emergency services (999 or 112)
• It’s genuinely unsafe or impractical to stop
• You’re using the device to make a contactless payment at a drive-through, toll booth, or similar fixed location
• You’re using a remote-control parking function via your phone

All other handheld use is banned while driving.

Hands-free use requirements: mounts, voice control and clear view

You are allowed to use a mobile phone while driving via hands-free systems, but only if you’re not holding the device. Legal setups include:

• A fully mounted phone or cradle
• Bluetooth headsets
• In-built dashboard systems
• Voice control (e.g. Siri, Google Assistant)

The device must not block your view of the road. And you must maintain full control of your vehicle at all times.

Even with legal hands-free setups, it’s good practice to limit calls or distractions while the vehicle is moving — especially for couriers driving in busy areas or making frequent stops.

A brief glance at a mounted screen is far safer than tapping or scrolling. If something needs your attention, pull over and switch the engine off.

Penalties, points, fines, disqualification and court outcomes

If you’re caught using a mobile phone while driving, you’ll receive:

• A £200 fine
• 6 points on your licence

New drivers (within the first 2 years) will automatically lose their licence after one offence. More serious cases (such as causing a collision) can lead to a court summons, driving ban, or a fine up to £1,000.

Repeat offences can escalate your penalty — and as a courier, this can impact:

• Courier insurance costs
• Job opportunities
• Your ability to remain active on platforms such as Courier Exchange

Why the risk is higher for couriers

Couriers rely on their licence and their van to work. Any penalty can affect your ability to earn.

For courier drivers, the added risks include:

• Increased insurance premiums
• Loss of work due to penalties or a ban
• Account or contract restrictions with certain operators
• Stricter requirements when passing onboarding checks for new clients

Courier work often involves stop–start driving, delivery deadlines, and frequent navigation — making it even more important to stay focused and distraction-free.

Staying in full control: police powers and careless driving offences

Police don’t need to see you using your phone to take action.

If they believe you are distracted or not in full control, they can stop you and issue a penalty for careless or dangerous driving, even if you’re using a legal hands-free setup.

That includes:

• Drifting across lanes
• Slow reaction times
• Hesitant or erratic driving
• Missing signs or hazards

In these cases, the standard fine is £100 with 3 penalty points. More serious offences may lead to prosecution.

Common myths about distraction and hands-free risk

It’s a myth that hands-free equals distraction-free. Studies show that hands-free calls still increase your risk of collision because your attention is split between driving and processing the conversation.

Other common myths include:

• “I can use my phone if it’s on speaker in my lap.”
  Still counts as handheld.
• “I wasn’t texting, just checking my map.”
  Still illegal if the device is not mounted.
• “I’m fine if the van is in park but the engine is running.”
  The law still applies.
• “I can update my job on the Exchange between drops.”
  Only legal if your device is mounted and you’re using hands-free — never while holding the phone.

Practical setup tips to avoid handling your device

To stay legal and safe, consider these practical tips:

• Use a windscreen or dashboard mount that doesn’t block your view
• Set your navigation before starting your journey
• Use Bluetooth or voice controls to make calls
• Enable “Do Not Disturb While Driving” mode
• Avoid resting your phone in cup holders or on the dashboard — it can slide or distract you
• If your van doesn’t support Bluetooth, aftermarket kits cost around £15–£30

Good preparation before you start your route can help you avoid temptations to handle your phone while driving.

Frequently asked questions

When Simon Bell launched Bell Transport & Logistics in 2019, the world was in the midst of a delivery boom.

After ten years managing transport for a large Nottingham coach company, Simon decided to take his experience on the road — starting with multi-drop deliveries during the Covid surge.

“It was a hectic time. Everyone wanted everything delivered to their door,” says Simon.

But after two years of multi-drop work, Simon saw a better opportunity. “Same-day courier work was easier to manage, less stressful for drivers, and more efficient overall,” he explains.

The move to same-day transformed the business. Fewer stops per day meant happier drivers, smoother operations, and a growing base of satisfied customers.

Finding flexibility with Courier Exchange

As Bell Transport & Logistics built up its own customer base, Courier Exchange (CX) became an essential part of keeping vehicles moving.

“We use CX to fill backloads, cover specialist jobs, and find reliable subcontractors,” Simon explains. “It means we never have to turn work away.”

Bell Transport now covers Nottingham, Mansfield, Leicester, Derby, and South Yorkshire, with national reach through CX. From manufacturing to legal and office deliveries, the Bell Transport team — now including his Steven Bell as Commercial Manager — handles everything from urgent documents to fibreboard panels and air conditioning ducting.

Courier Exchange gives us access to every type of vehicle we could possibly need. There’s no reason to say no to a job.

Steven Bell, Commercial Manager, Bell Transport & Logistics

That flexibility helps them keep their promise to both customers and subcontractors: no wasted return journeys, and consistent work.

“We’ve never turned down a load – and we’ve never failed one either,” says Simon.

A team built on experience

Bell Transport’s approach to recruitment has been key to their reliability. The company works with a close-knit pool of around ten local courier subcontractors, carefully vetted and managed by Simon and Steven.

“Experience counts,” says Simon. “We work with old-school drivers who’ve been in transport for years. They’re reliable, know every back road, and always get the job done.”

Drivers operate Monday to Friday using their own courier vans, with Bell Transport providing fuel cards and support to keep things running smoothly.

“It’s about trust and relationships,” adds Steven. “We know who we’re sending, and our customers know what to expect.”

6 years

As a CX member

153

Positive reviews

Simplifying payments with SmartPay

As the business grew, managing payments manually became time-consuming. SmartPay provided a faster, simpler way to handle everything in one place.

SmartPay has taken away the hassle of paying drivers one by one. Now we can approve and send all payments in a single transfer.

Simon Bell, Founder and Managing Director, Bell Transport & Logistics

For the Bell Transport & Logistics team, it’s saved hours of admin every week.

“It’s just one click,” Simon explains. “All the invoices are there, they’re approved, and the system takes care of the rest.”

That efficiency keeps cash flow predictable and ensures subcontractors are paid quickly — strengthening trust on both sides.

“SmartPay is brilliant. It’s made our invoicing and payments far easier. Everything’s in one place, and it just works.”

Looking ahead

Bell Transport continues to expand its customer base and service offering across the East Midlands. The next step is moving into specialised transport, including chilled transport vehicles and larger trucks — areas Simon sees as a natural evolution.

“The van market’s crowded,” he says. “Specialised vehicles offer better margins and year-round demand. That’s where we’re heading next.”

With a strong reputation for reliability, and CX and SmartPay supporting every step of their operations, Bell Transport & Logistics is well positioned for continued growth.

CX gives us flexibility, SmartPay saves us time, and our drivers give us reliability. Put it all together — that’s what makes our business work.

Simon Bell, Founder and Managing Director, Bell Transport & Logistics

Insurance is one of those unavoidable costs of being on the road as a courier. It’s a legal requirement, a safety net, and the backbone of your business protection. But let’s be honest, courier insurance premiums have been creeping up, and for many drivers, it feels like a constant strain.

The good news? With the right strategy, you can keep your courier insurance costs under control without compromising on cover.

Here we share practical tips that will help you save money while staying properly protected.

Why the cheapest policy isn’t always best

When faced with rising costs, it’s tempting to grab the cheapest courier insurance policy you can find online.

But here’s the catch: what looks like a bargain can turn into a nightmare when you need it most.

Cut-price insurance often comes with hidden downsides, such as:

• Limited cover: A standard van policy won’t include Hire & Reward cover, which is essential for courier work. Without it, you’re not legally covered to deliver parcels for payment which is why you need specialist courier insurance.
• High excesses: Lower courier insurance premiums may hide much higher excess costs when you claim.
• Less support: Cheaper insurers may not offer the advice, guidance, or claims assistance you need in a high-pressure situation.

Choosing the right courier insurance isn’t just about ticking a box – it’s about safeguarding your livelihood.

That’s why working with a specialist broker like Business Choice Direct (BCD) makes sense. They understand the courier industry inside out and can match you with policies tailored to your work.

Smart ways to keep courier insurance costs manageable

So, how do you keep your courier insurance costs in check without cutting corners?

Here are tried-and-tested strategies for courier drivers.

Compare courier-specific providers

Don’t waste time with general van insurance.

Brokers like BCD can help bundle Hire & Reward, Goods in Transit, and Public Liability cover into one tailored policy, often at a better rate and with fewer gaps in protection.

Invest in a dashcam

Dashcams aren’t just handy, they can save you money.

If an accident happens, video evidence can prove you weren’t at fault, protecting your no-claims bonus and keeping your courier insurance premiums down.

Some insurers even offer discounts for fitting a dashcam in your courier van.

Keep a clean driving record

It sounds obvious, but it matters. Points, accidents, and claims push your premiums up.

Safe, careful driving helps build a no-claims history that rewards you year after year.

Choose your excess wisely

If you can afford to, consider raising your voluntary excess.

It lowers your courier insurance costs by showing insurers you’re not likely to claim for minor bumps.

Just make sure it’s a figure you can realistically cover if you ever need to claim.

Consider driver training

Courses like IAM RoadSmart or advanced van-handling sessions can boost your skills and may even earn you insurer discounts.

Plus, it shows a commitment to safety, a big tick in the eyes of underwriters.

Use telematics (Black Box Insurance)

Telematics policies monitor your driving habits – speed, braking, cornering, and driving hours.

If you drive safely, you’ll often see courier insurance premiums fall over time. This can be especially valuable for younger or newer couriers.

Secure overnight parking

Where you park matters. A secure depot, gated yard, or even a private driveway is far less risky than street parking.

Insurers factor this in, so let them know your vehicle is well protected.

Choose a sensible van

High-performance or heavily modified vans might look appealing, but they’re usually more expensive to insure.

A reliable, standard model with a smaller engine will typically attract lower courier insurance premiums.

Pay annually if possible

Monthly payments often come with interest or admin charges.

If you can afford the upfront cost, paying annually usually works out cheaper overall.

Keeping you moving and protected

Being a courier means juggling deadlines, routes, and customers – insurance shouldn’t add to the stress. By making smart choices, you can keep your courier insurance premiums under control while protecting the business you’ve worked hard to build.

From using dashcams and telematics to securing your van overnight and choosing the right broker, there are plenty of ways to keep costs manageable. Just remember: cheapest isn’t always best. A policy that covers your real risks and supports you when it matters most will always deliver better value in the long run.

For more info on the factors affecting your courier insurance costs, read more here.

How to get the best courier insurance

If your premiums feel too high, or if you’d like a fresh quote, the team at Business Choice Direct are here to help.

With years of experience in the courier industry, BCD can find competitive rates and policies tailored to your needs, having access to exclusive rates via their own in-house product, unavailable to others insurer or brokers.

Because at the end of the day, the right insurance doesn’t just save you money, it keeps your business moving. To learn more or get a quote, visit their website or speak to their team today on 0344 776 5301.

Frequently asked questions

Business Choice Direct Insurance Services® is a trading name of Specialist Broking Retail Limited who are authorised and regulated by the Financial Conduct Authority. Specialist Broking Retail Limited is registered in England and Wales No. 10301653. Registered Office: Affinity House, Bindon Road, Taunton, Somerset, TA2 6AA.

When you’re out on the road all day, a dashcam isn’t just a nice-to-have. It can save you time, stress, and money if something goes wrong.

Whether you’re dealing with a disputed accident, a false claim or even a penalty charge notice, having video evidence can make the difference.

This guide breaks down the best dashcams for couriers, based on performance, price and practicality. We’ve included front-only units as well as dual and triple-lens options to cover rear and cabin footage too.

Why couriers need a dashcam

Working as a courier means long hours, tight schedules and plenty of unpredictable situations. From sudden braking to aggressive drivers and tight urban streets, anything can happen.

Having a courier dashcam gives you clear footage of incidents, which can support claims if you’re involved in an accident while driving.

Some dashcams also log GPS data, speed, and voice commands, giving you a digital witness in every situation.

More advanced units include Parking Mode, perfect for protecting your vehicle overnight or while loading. That’s especially handy if you don’t have access to secure depot parking or use your van for international courier work.

What to look for in a courier dashcam

Before choosing the best dashcam for couriers, think about how you’ll use it day-to-day.

These are the main features that matter:

• Video resolution: 1080p is the minimum. 1440p or 4K gives better plate recognition.
• Field of view: Wider lenses (140° to 170°) capture more road.
• Single, dual or triple channel: Front-only or add rear/interior cams for extra protection.
• GPS and Wi-Fi: Handy for location tracking and downloading footage.
• Ease of install: Some plug into a 12V socket. Others can be hardwired for Parking Mode.
• App support: Lets you review and share clips without removing the SD card.

If you’re running a courier fleet or subcontracting courier work, you may also want compatibility with vehicle tracking tools.

Why you should avoid cheap dashcams

It’s tempting to buy the cheapest dashcam you can find, especially when some cost as little as £20.

But most budget models don’t hold up to daily courier work. They often record in low-quality video, meaning number plates or small details can be unreadable when you need them most. Storage reliability is also a problem — files can corrupt or stop recording without warning.

Cheaper models tend to overheat, especially when used in vans that run for long hours or are parked in the sun. Many also lack features like GPS, Parking Mode, or proper night vision, which are valuable for couriers.

Spending a bit more for a reliable courier dashcam gives you better footage, longer lifespan, and peace of mind knowing your camera will actually capture what matters.

The best front-only dashcams for couriers

These are the best options for those who just want to record what’s ahead.

They’re ideal for smaller budgets or couriers new to dashcams.

Garmin Dash Cam Mini 3

Tiny, simple, and reliable. The Garmin Mini 3 is roughly the size of a car key but records sharp 1080p video with HDR. It fits discreetly behind your mirror and connects to the Garmin app for viewing footage.

Why it works for couriers:

• Ultra-compact and low profile
• Voice control (“OK Garmin, save video”)
• Auto-syncs with other Garmin cams if needed

Downsides:

• No screen for playback
• No GPS tagging

Price: £130–£150 (Amazon)

Nextbase 522GW

This courier dashcam packs a punch with 1440p HD, GPS, a 3-inch touchscreen and Alexa built-in. It also supports Emergency SOS and Parking Mode.

Why it works for couriers:

• Clear image quality, day or night
• GPS and speed stamp on footage
• Upgradable with rear camera modules

Downsides:

• Bulkier than screenless models
• Wi-Fi transfer can be a bit slow

Price: Around £149 (Amazon)

The best dual and triple dashcams for courier vans

For full coverage, especially if you’re worried about being rear-ended or want cabin footage, these setups are worth the extra cost.

Redtiger F7NP

If you’re on a tight budget, this is one of the best value dual dashcams around. It includes a 4K front and 1080p rear cam, plus a 32GB card to get started.

Why it works for couriers:

• Wide 170° front angle
• Easy suction mount
• GPS and app support

Downsides:

• Build feels cheaper
• Night footage is good, not great

Price: £99–£110 (Amazon)

Viofo A329 Duo

This is a serious setup for couriers who cover long routes. You get 4K/60fps front and 2K rear cameras with excellent clarity. Supports Parking Mode and external SSD storage.

Why it works for couriers:

• Crisp plate capture at high speeds
• GPS, Wi-Fi, app and optional Bluetooth button
• Up to 4TB external SSD support

Downsides:

• Installation takes time
• Slightly larger footprint

Price: Around £299 (Amazon)

Vantrue N4 Pro

Need total coverage? The Vantrue N4 Pro records front, rear and interior views at once. The cabin camera includes infrared for night-time visibility.

Why it works for couriers:

• Interior cam built-in (no extra cables)
• GPS, Wi-Fi, voice control
• Ideal for high-value courier jobs or driver safety

Downsides:

• Bulky front unit
• Pricey if you’re on a budget

Price: £299–£330 (Amazon)

Installation: plug-in vs hardwired dashcams

Most dashcams will run just fine using your 12V power socket. That’s the easiest option if you want quick setup or plan to remove it when parked. Some models use suction mounts so you can switch them between vehicles.

But hardwiring opens up more features. Parking Mode, for example, only works when the camera has constant power. Hardwire kits connect the dashcam to your fuse box and usually include a voltage cut-off to protect your battery.

You can do this yourself with the right tools, or pay for a fitter. Halfords and mobile installers offer this service for around £45–£85 depending on location.

If you’re running a newer van or an electric van, check your vehicle manual or speak to your dealer first. Some systems are sensitive to added power draws.

Accessories and maintenance tips

Looking after your courier dashcam setup doesn’t take much, but a few habits go a long way:

• Use high-endurance SD cards rated for dashcam use. These resist wear better than standard ones.
• Format your card monthly to avoid file errors. Most cameras have a one-touch format option.
• Replace SD cards every 6–12 months, especially if you’re driving daily.
• Use a CPL filter if your windscreen creates glare. Many models sell these as add-ons.
• Check footage regularly so you’re not caught out if a file hasn’t saved properly.
• Keep your lens clean, especially the rear camera, if it’s near the loading bay.

How dashcams affect your insurance

Having a courier dashcam may reduce your premiums or speed up claims, depending on your insurer. Some companies even ask for footage when assessing courier insurance or claims involving Goods in Transit insurance.

Dashcams that record GPS, speed, and timestamped video are most helpful. If your camera captures incidents clearly, you may settle disputes faster and avoid blame. Some insurers offer discounts for using devices with Parking Mode or interior monitoring.

If you’re on a single-vehicle courier van policy, adding a dashcam could also show you’re a lower-risk driver.

Choosing the right courier van dashcam

Every courier van dashcam on this list does a great job. Your final choice depends on the kinds of courier jobs you do, your routes, vehicle type and whether you’re running solo or part of a larger fleet.

Front-only courier dashcams like the Garmin Mini 3 are perfect for city-based drivers who want a simple plug-and-play setup. If you need something more flexible, the Nextbase 522GW offers future upgrades. And if you’re dealing with valuable gear, working late or want extra protection, dual or triple cams offer peace of mind.

Hardwiring your courier van dashcam unlocks features like Parking Mode. It’s worth doing if you leave your van on the street or carry tools that might attract attention. Think of it as part of your courier van security.

Also, if you’re investing in an extended van warranty, check which models are supported. Some vehicle electronics might be sensitive to constant power draws, especially on electric vans.

Final word

A good dashcam helps protect your time, money and reputation. Whether you’re just starting out or covering thousands of miles a week, the right camera setup lets you focus on the job.

Pick a courier van dashcam that fits your routine, and you’ll be covered when it matters.

Frequently asked questions

If you drive for a living, your tyres take a beating every single day. Long hours on the road, heavy loads, and constant stop-start driving can wear them down fast. Regular tyre checks don’t just keep you safe — they keep your business running smoothly.

Worn or underinflated tyres can lead to breakdowns, poor grip, higher fuel costs, and even fines if you’re caught driving below the legal tread limit. The good news? A few quick checks can prevent all that.

Here’s how checking your tyres properly (and buying the right tyres in the first place) can help you stay safe, save money, and keep your courier van on the road.

The 4 daily tyre checks every courier should make

Courier work is demanding. You’re often driving hundreds of miles a week, so courier van tyres wear out faster than on most vehicles.

A quick daily check can make all the difference.

1. Damage inspection

Before each shift, take a minute to check for:

• Cuts, bulges or cracks in the sidewalls
• Embedded stones, nails or other debris
• Uneven wear patterns that might point to alignment or suspension issues

Catch these early and you’ll avoid losing a full day to a blowout or failed MOT.

2. Tyre pressure

Check your tyre pressure at least once a week — or every few days if you’re clocking up high mileage. Underinflated tyres waste fuel and reduce grip, while overinflated tyres wear unevenly and can affect handling.

You’ll find the correct pressure for your courier van tyres in your vehicle handbook or on a sticker inside the driver’s door frame. Always check when tyres are cold for an accurate reading.

If your van has a Tyre Pressure Monitoring System (TPMS), don’t ignore the warning light. It’s there for a reason — even a small pressure drop can cause problems over time.

3. Tread depth

Legally, tread depth must be at least 1.6mm across the central three-quarters of the tyre. But for couriers covering long distances or driving in wet conditions, it’s safer to replace tyres at around 3mm.

Try the simple 20p test: insert a 20p coin into the tread. If you can see the outer rim of the coin, your tread is too low and the courier van tyres need replacing.

4. Valve caps

It sounds minor, but missing valve caps can let dirt in and cause slow air leaks.

Always replace them if they go missing — they’re a cheap fix that protects tyre pressure.

Winter vs summer tyres

The tyres you use make a huge difference to performance, especially as temperatures change.

Winter tyres

When temperatures drop below 7°C, the rubber in standard tyres starts to harden, reducing grip. Winter tyres are made from a softer compound that stays flexible in the cold, improving traction on icy or wet roads.

If your courier jobs take you across hilly or rural routes during winter, winter tyres can help prevent sliding or getting stuck. They also make braking more predictable when carrying heavy courier loads or operating haulage vehicles over longer distances..

Summer tyres

Summer tyres perform best in warmer, dry conditions. They give you better handling and van fuel efficiency, as there’s less rolling resistance.

Once spring temperatures return, switch back — driving winter tyres in summer will wear them out faster and use more fuel.

All-season tyres

If you operate across varied routes and don’t want to change tyres twice a year, all-season tyres can be a good compromise.

They offer balanced performance year-round but won’t outperform true winter tyres in freezing conditions.

When to replace your tyres

Tyres naturally wear out over time — but couriers wear them out faster. Knowing when to replace them keeps your van safe and reliable.

Here are the signs that you need new tyres:

• Tread is worn down to the wear bars
• You feel vibrations or wobbling at certain speeds
• Your van pulls to one side even after checking alignment
• There’s visible damage, cuts, or sidewall bulges

If one tyre is beyond saving, it’s usually best to replace both on the same axle. Mixing new and worn tyres can affect stability and braking.

And don’t forget to rotate your courier van tyres every 6,000–8,000 miles to promote even wear — especially on front-wheel drive vans, where the front tyres take more strain.

The cost of ignoring tyre care

Skipping tyre checks might seem harmless, but the consequences can hit hard.

• Higher fuel use: Low tyre pressure increases rolling resistance, burning more fuel over every mile.
• Reduced safety: Worn or damaged tyres mean longer stopping distances, especially in wet conditions.
• Lost time: A puncture can easily cost you half a day’s work and delay your jobs.
• Fines: Driving with illegal tread depth can lead to penalties of up to £2,500 per tyre — and points on your licence.

A well-maintained set of courier van tyres can last tens of thousands of miles. Neglecting them can cost you in fuel, downtime, and replacement costs.

Tyre buying and maintenance tips for couriers

When it’s time to replace or upgrade your courier tyres, a few smart choices can save you money in the long run.

Choose the right tyres for your work

Match your tyres to how and where you drive:

• Urban couriers: Go for tyres with good puncture resistance and shorter braking distances.
• Long-distance couriers: Prioritise fuel efficiency with low rolling resistance tyres.
• Heavy-load vans: Check load ratings and sidewall strength.

If you’re considering hiring or buying a courier van, factor in the tyre size and replacement cost — larger commercial tyres can be more expensive, but they often last longer.

Check alignment and suspension

If you notice uneven tread wear, your alignment might be off. Poor alignment shortens tyre life and affects handling, especially when carrying heavy loads.

A quick check at a garage can save you from replacing tyres prematurely — and keeps the van handling predictably in all weather conditions.

Keep a spare or tyre repair kit

Modern vans often come with a repair kit instead of a spare wheel. Make sure yours is complete and that you know how to use it. Keeping a compact compressor and sealant can help get you to the next garage safely.

And if you have van breakdown cover, check whether it includes roadside tyre replacement — not all policies do.

Seasonal tyre maintenance checklist

Building these into your tyre checks routine means fewer surprises when the weather turns.

Tyre care and your courier business

Your tyres connect everything you do. Whether it’s keeping up with international courier work, managing tight delivery slots, or protecting your van’s warranty, good tyres make all the difference.

Reliable tyres help you:

• Deliver on time, even in poor weather
• Reduce downtime from punctures or repairs
• Keep your fuel and courier van maintenance costs predictable
• Protect your professional image when bidding for courier work

And with the rise of electric courier vans, tyre choice matters more than ever.

Heavier vehicles wear tyres faster, so regular tyre checks are even more important to get the best mileage out of every set.

Final takeaway: small checks, big savings

Tyres might not seem like the most exciting part of your courier van, but they’re one of the easiest ways to cut costs and stay safe.

By building quick tyre checks into your daily routine, you’ll save fuel, prevent downtime, and protect your income. It only takes a few minutes — and the benefits last for thousands of miles.

Whether you’re hauling heavy courier loads, working long shifts, or preparing your van for its next MOT, look after your tyres and they’ll look after you.

Frequently asked questions

Electric vans are now a common sight on UK roads. But for couriers who rely on long days, tight deadlines, and heavy loads, the question is still the same — are electric courier vans really practical for everyday work?

There’s no doubt the shift to electric is gaining pace. With more models available and government targets edging closer, couriers are starting to weigh up if now’s the time to make the switch — or if sticking with diesel still makes more sense.

What’s driving the move to electric?

Government policy is the biggest influence. The UK aims to phase out new petrol and diesel vans by 2030, with the EU following by 2035. For couriers, that means future courier jobs will increasingly rely on low- or zero-emission vehicles.

Electric vans also help businesses avoid ULEZ charges and other clean-air zone costs. For city-based drivers, that can save thousands a year — especially in London, where a diesel van can be charged £12.50 a day.

Manufacturers have responded quickly. There are now more than 30 electric van models on sale in the UK, from compact city vans to large 3.5-tonne panel vans. They promise cleaner operations, lower running costs, and less van maintenance.

But for couriers, what matters most is whether those promises hold up on the road.

What electric courier vans can (and can’t) do

Today’s electric courier vans have come a long way.

Most small and medium vans can now cover around 180 to 250 miles on a single charge — enough for local or regional routes.

Larger vans, like the Ford E-Transit and Renault Master E-Tech, push closer to 280 miles in ideal conditions.

But range depends on how you drive. Long motorway trips, cold weather, and heavy payloads can reduce that figure by 20–30%. For drivers doing A-to-B pallet runs, a 250-mile claim may mean 170 miles in real use. That’s fine for regional work, but harder for cross-country runs.

Charging time is another consideration. Most vans can reach 80% charge in about 40 minutes using a fast charger, but not every site has bays large enough for long-wheelbase models. For now, depot or overnight charging works best for drivers who start and finish at the same place each day.

Where electric vans excel is urban work. Stop-start city driving boosts efficiency thanks to regenerative braking, and there’s no exhaust pollution when idling in traffic. For short multi-drop routes, they’re ideal — quiet, smooth, and cheaper to run.

Cost comparison: electric vs diesel

At first glance, diesel still wins on price. A new electric van can cost £10,000–£15,000 more than its diesel equivalent. But the long-term picture looks different.

Here’s a simplified cost comparison for a medium panel van (based on UK averages):

*Includes average mileage of 25,000 miles a year and current energy/fuel prices.

The upfront cost is higher for electric vans, but savings come from lower courier van diesel costs, fewer moving parts, and cheaper servicing. No oil changes, no filters, and less brake wear mean fewer visits to the garage. Over five years, the total cost of ownership starts to level out.

Insurance can still be higher for electric vans, but as more models enter the market, premiums are gradually falling.

Grants and tax benefits

The Plug-in Van Grant (PiVG) remains available to offset the initial price.

• Up to £2,500 for small vans (under 2.5 tonnes).
• Up to £5,000 for large vans (2.5–4.25 tonnes).

There are also ongoing tax benefits:

• Electric vans pay no van road tax.
• Businesses can claim 100% first-year capital allowance on new zero-emission vans.
• Company van drivers pay a lower Benefit-in-Kind rate (2% instead of 20%+ for diesel).

When added together, these savings make ownership more appealing — especially for city-based couriers who regularly pay ULEZ charges or operate within low-emission zones.

Which couriers benefit most?

Inner-city couriers gain the most immediate value. If your work involves short, frequent trips with downtime for charging, electric courier vans can save time and money straight away. There’s no idling, no exhaust fumes, and no ULEZ fees.

Regional couriers doing set daily routes (100–150 miles) can also make EVs work with a bit of planning. You’ll need access to fast charging, but energy costs are still lower than diesel.

Long-distance couriers — those handling long-haul A-to-B pallet jobs — will find current models less flexible. A typical 250-mile round trip could require one or two charging stops, which adds time and relies on chargers being available. For now, diesel still suits couriers who drive unpredictable or extended routes.

A balanced approach works best. Many operators are adding one or two electric vans to their courier fleet while keeping diesel for longer jobs. This mix allows them to test real-world performance without disrupting business.

What the future looks like

The next generation of electric courier vans promises to close the gap. Models like the Renault Master E-Tech, Mercedes eSprinter, and Ford E-Transit Custom are already offering 250–300 miles of range. As battery technology improves, that figure will only increase.

Charging infrastructure is also expanding. More motorway services are installing van-friendly bays with high-power chargers, and fleet depots are fitting multiple charging points for overnight top-ups. For couriers, that means less waiting around and more confidence to take on longer routes.

As costs fall and performance rises, electric vans will become standard across the industry — much like the switch from petrol to diesel two decades ago.

For most drivers, the question will soon shift from “Should I go electric?” to “Which model fits my work best?”

Should you invest now?

Whether you should switch depends on the work you do.

• If you mainly deliver in towns or cities, an electric van already makes sense.
• If you focus on long-distance, high-mileage runs, it’s worth waiting for the next wave of models with greater range and faster charging.

Either way, the direction of travel is clear. Electric vans aren’t a passing trend — they’re becoming a practical, cost-effective choice for more courier businesses every year.

For now, focus on your routes, charging options, and total running costs before deciding. As with buying or leasing a courier van, it’s about what works best for your business, not just what’s new.

Conclusion

Electric courier vans are ready for some courier work, but not all.

They’re ideal for urban deliveries, scheduled routes, and businesses with depot charging. For long-haul drivers, they’re getting closer but still need better range and infrastructure.

Running costs are lower, maintenance is easier, and there are grants to offset the price. But every courier should assess their mileage, loading habits, and income before making the leap.

In a few years, electric vans may well be the norm. For now, it’s about choosing a courier van that fits how you work — not just how you want to look.

Electric courier van FAQs

Many owner-drivers begin with a single-vehicle insurance policy, but once operations grow, managing multiple policies can become time-consuming and costly.

That’s where fleet insurance comes in. Designed to cover multiple vehicles under one policy, it can reduce admin, make renewals easier, and often provide more flexibility for businesses on the move. But is fleet insurance always the right option?

Let’s look at how it compares with single-vehicle cover, explore the pros and cons, and see where it fits best.

Single vehicle insurance

A single-vehicle courier insurance policy does exactly what it says – it provides insurance for one van, car, or lorry at a time. If your business runs two or more vehicles, you’ll need separate policies for each one.

That means:

• Different renewal dates.
• Multiple insurers and payment plans.
• More admin to keep track of.

For couriers working as sole traders or very small businesses, this may be perfectly manageable. But as soon as more vehicles are added, the paperwork and costs can start stacking up.

Fleet insurance

Fleet insurance allows you to place multiple vehicles on one master policy. Whether you have two vans or a mixed collection of 20 vehicles, they’re all managed in one place. Instead of juggling multiple documents and dates, you’ll have:

• One insurer.
• One renewal date.
• One premium.

This makes it easier to stay organised and frees up time for actually running your business.

There are no set limits either – whether you’re just starting to grow beyond one vehicle or managing a courier fleet, a fleet policy can usually be adapted to fit.

Why choose fleet insurance?

Here are some of the main advantages:

• Streamlined admin: One policy for the whole fleet means less paperwork.
• Flexibility: Vehicles and drivers can be added or removed as your business changes.
• Driver cover: Many fleet policies allow ‘any authorised driver’ rather than naming each one individually.
• Risk management: Insurers can assess your company’s overall driving risk, sometimes leading to better premiums.
• Scalability: Works for small fleets as well as larger operations who need a mix of cover, including HGV insurance.
• Claims handling: One centralised claims process helps track and resolve issues quickly.

When might a single-vehicle policy still work?

Fleet cover isn’t always the right fit. For example:

• If you only operate one or two vehicles.
• If your vehicles are for very different purposes (e.g., specialist haulage plus a personal-use car).
• If you’re just starting out and aren’t sure how quickly your fleet will grow.

In these cases, it may be more practical to stick with single-vehicle courier insurance or look at multi-vehicle policies (sometimes called multi-car or multi-van cover), which sit somewhere between the two.

Making the right choice

Ultimately, the right option depends on your business size, structure, and future plans. If you’re running more than a couple of vehicles and want to save time on admin, fleet insurance can make a real difference.

BCD specialise in helping transport and courier businesses find the insurance solution that fits your needs. Whether you’re insuring a single van, considering a multi-vehicle policy, or managing a growing fleet, their team can guide you through the options.

Ready to learn more about fleet insurance? Speak to BCD’s team of specialists on 0344 776 5305.

Frequently asked questions

Business Choice Direct Insurance Services® is a trading name of Specialist Broking Retail Limited who are authorised and regulated by the Financial Conduct Authority. Specialist Broking Retail Limited is registered in England and Wales No. 10301653.  Registered Office: Affinity House, Bindon Road, Taunton, Somerset, TA2 6AA

A van is more than transport for couriers. It’s your business. When your van is off the road, you lose income and risk letting customers down. That’s why understanding how a van warranty works matters. A warranty can protect you against expensive repair bills, help keep you on the road, and even give you options for extending cover when the original warranty ends.

This guide explains how warranties work, what they cover, whether extending a van warranty makes sense, and what to look out for before you commit.

What a van warranty is (and how it works)

A van warranty is a written promise that the manufacturer or dealer will cover the cost of fixing certain faults during a set period. It gives you a level of protection against breakdowns caused by defects, not by wear and tear or accidents.

Most new vans come with a manufacturer warranty: in the UK, the standard length is usually three years or 60,000 miles, whichever comes first. That might sound like a long time, but most couriers cover 20,000 to 40,000 miles a year. Many drivers hit the mileage limit long before the warranty runs out.

You should also know the difference between a manufacturer warranty and a dealer warranty.

Manufacturer cover tends to be broader, and repairs must usually be carried out at approved garages. Dealer warranties can be shorter and more limited, but they sometimes include extras to win business.

Warranties aren’t a replacement for your consumer rights. Under UK law, you’re already covered if the van has a fault at the time of sale. But a warranty goes further by protecting you against issues that arise later.

What van warranties cover (and what they don’t)

Not every repair is included in a van warranty.

Warranty cover focuses on faults in manufacturing or parts that fail unexpectedly.

Usually included:

• Engine and gearbox faults
• Electrical system failures
• Suspension issues
• Major component failures

Usually excluded:

• Tyres and brake pads
• Clutches
• Wiper blades and bulbs
• Routine servicing costs
• Damage caused by accidents or neglect

Some areas sit in the middle. Electronics such as sensors, infotainment systems or emissions control equipment might be included, but only on certain warranty levels.

Knowing what’s covered is important because repair bills can run into the thousands. For example, replacing a gearbox can cost £2,000–£3,000. Modern electronics, especially if a van ECU remapping goes wrong, can be just as costly.

Why warranties are especially relevant to couriers

Courier work is tough on vans. You’re on the road every day, covering long distances and putting more stress on parts than the average driver.

High mileage makes you more likely to experience mechanical problems. And when your van breaks down, you’re not just dealing with a repair bill. You’re also losing jobs, income, and possibly contracts if customers see you as unreliable.

Repair costs for newer vans are rising too, especially with Euro 6 diesels and electric courier vans, as well as haulage vehicles if you run them. Complex electronics make repairs more expensive. A van warranty helps absorb those costs and gives you more predictable running expenses.

If you’re working as an owner-driver, your van is often your only source of income. That’s why warranties are an important part of planning how you manage risk alongside things like insurance, breakdown cover, and ongoing courier van maintenance.

Extending a van warranty: options and benefits

Once the standard warranty ends, you can often buy an extended van warranty. This extends cover beyond the original limit and helps protect you against costly failures.

Main options

• Manufacturer extension: keeps you on the same cover, usually with dealer servicing.
• Dealer warranty: offered at the point of sale, sometimes cheaper but with more restrictions.
• Third-party warranty: provided by independent companies, often flexible but with exclusions to check carefully.

Benefits for couriers

• Protection against expensive failures such as engines, gearboxes or complex electrical systems.
• Added cover like roadside assistance, courtesy vans or onward travel, depending on the provider.
• Better cost predictability when running older vans.

Couriers who cover high mileage often get the most benefit. Repairs become more likely as vans age, so extending a van warranty can reduce business risk and help you keep trading without nasty surprises.

What to check before extending a van warranty (and alternatives)

Not all extended warranties are equal. Before you buy, check the small print.

Questions to ask

• Does the warranty include unlimited mileage?
• Is there a cap on how much you can claim in total or per repair?
• Does it limit you to main dealer servicing only?
• Does it provide a replacement van while yours is in the garage?
• Does it cover electrical parts, emissions systems and sensors?

Alternatives to consider

• Breakdown cover from AA, RAC or Green Flag.
• Maintenance packages included in finance or leasing deals.
• Setting aside money each month in a repair fund.

For some drivers, buying or leasing a courier van with an extended warranty built in may be more cost-effective than arranging one later.

It depends how long you plan to keep the van and how heavy your mileage will be.

Tips for couriers on making the most of your van warranty

• Service the van on schedule and keep records. Missed servicing can void your warranty.
• Budget for wear-and-tear repairs like tyres and brakes. These aren’t covered.
• Compare the cost of an extension against your average annual repair bills. If your van is reliable, it may not be worth it.
• If you buy used, check if the warranty is transferable. Some aren’t.
• Factor warranty cover into your total cost of ownership when choosing a courier van.

And remember, warranties are just one part of running a van business. You’ll also need to think about costs like courier van road tax, insurance, and optional van upgrades that affect running costs and reliability.

Conclusion

A van warranty is more than paperwork. For couriers, it’s a way to protect your business against unexpected repair costs and downtime. Standard warranties give you cover for the first few years, but extending a van warranty can be a smart move if you’re racking up high mileage.

It won’t cover everything, and it’s not a replacement for good servicing or cover like courier business insurance. But combined with other protection, a warranty helps you stay on the road and keep taking on courier jobs without worrying about sudden repair bills.

Van warranty FAQs

If you own a van for courier work, you’ll already know about fuel, insurance, and regular maintenance. Another fixed cost you can’t ignore is van road tax.

The official name is Vehicle Excise Duty (VED), but most people still call it road tax. Unlike cars, vans usually fall into flat-rate tax bands. That means once you know which category your van sits in, it’s straightforward to work out what you’ll pay each year.

In this guide, we’ll explain how road tax for vans works, who it applies to, how much you’ll need to pay, and what exemptions exist. We’ll also put it in context for couriers who depend on their vans to keep earning.

Understanding van road tax

Before you can work out how much Vehicle Excise Duty you’ll pay, you need to know what van tax actually covers and how the DVLA decides whether a vehicle qualifies as a van. These definitions matter because they affect which rate applies to your vehicle.

What is van road tax?

Van tax is a yearly charge for driving or keeping a van on UK roads. The money goes into government funds that support road upkeep and related services.

The main difference between car tax and van road tax is how it’s calculated. Cars are usually taxed based on emissions, but vans are simpler. Most fall into flat-rate bands, so all vans in the same category pay the same amount, regardless of CO₂ output.

What counts as a van?

The DVLA defines a van as a light goods vehicle with a maximum gross weight of 3,500kg. Anything heavier is classed as a lorry and follows HGV tax rules.

Some vehicles cause confusion, especially double-cab pickups. If they can carry a payload of over one tonne, they usually count as vans. If they carry less, they can be taxed as cars.

For couriers, most delivery vehicles from small panel vans to long wheelbases fall firmly into the van category. That includes the popular courier van types and sizes often seen on platforms like Courier Exchange.

2025 van tax rates explained

Once you know your van is classed as a light goods vehicle, the next step is understanding how tax is calculated.

Rates depend mainly on when your van was registered, with a few exceptions for specific emission standards and electric courier vans.

How van tax is calculated

The rate you pay depends mainly on when your van was first registered.

• Vans registered before 1 March 2001 are taxed by engine size. Those with engines up to 1549cc now pay £220 a year, while larger engines pay £360.
• Vans registered on or after 1 March 2001 usually pay the standard light goods vehicle rate of £345. This covers the majority of vans used by couriers today.
• Euro 4 vans (registered 1 March 2003 to 31 December 2006) and Euro 5 vans (registered 1 January 2009 to 31 December 2010) qualify for a reduced rate of £140.
• From April 2025, electric vans are no longer exempt. They are taxed at the same rate as other vans in their category — so £345 for most, or £140 if they fall into Euro 4 or Euro 5.

Current van tax rates (2025)

Here’s a simple breakdown of the latest van tax rates as of April 2025:

Euro 4 and Euro 5 vans pay £140 only if registered in the qualifying windows (2003–2006 for Euro 4, 2009–2010 for Euro 5).

From April 2025, electric vans are no longer £0. They are taxed at the same rate as other vans in their category (e.g. £345 standard, or £140 if Euro 4/5).

Courier-specific guidance

Most courier van road tax bills sit at £345 per year. That’s the standard rate for modern vans. For many drivers, that’s the figure to budget for.

If you’re running an older vehicle, costs may be higher or lower depending on its registration date. Electric vans still offer savings overall, especially when combined with lower courier van diesel costs.

Couriers must stay compliant, because penalties for non-payment can affect your ability to work. Without a taxed van, you can’t take on jobs or keep your profile active on courier platforms.

Paying and managing your van tax

Knowing the rate is one thing, but paying it on time and managing it alongside other costs is just as important.

The DVLA offers flexible payment options, and there are a few exemptions that might apply to certain vans.

How to pay

You can pay online through the DVLA, in-person at a local Post Office, or set up a Direct Debit. Payment can be made annually, every six months, or monthly.

Monthly and six-monthly options add a surcharge, so paying for the year in one go is cheaper. Some couriers prefer monthly to spread out the cost, especially if you already budget for courier insurance and fuel cards in the same way.

Exemptions and discounts

Some vans don’t need tax. Historic vehicles over 40 years old and vans used to transport disabled passengers may be exempt.

Electric vans are no longer fully exempt from April 2025. They follow the same rates as other vans in their category, though they still benefit from fuel and ULEZ savings.

If you’re not using your van on public roads, you can make a Statutory Off-Road Notification (SORN) with the DVLA. This means you won’t pay van road tax while it’s off the road, though you can’t drive it until it’s taxed again.

Practical tips for couriers

Couriers often juggle multiple running costs: courier van maintenance, insurance, MOTs, and fuel. Syncing renewal dates can help you avoid missed payments. Many drivers align Vehicle Excise Duty renewal with their MOT and insurance to handle everything at once.

Keeping a reminder in your calendar or using DVLA’s email alerts can stop you missing deadlines. If you’re planning to buy a second-hand courier van, always check when the tax is due before completing a purchase.

Penalties, enforcement, and wider costs

Failing to pay your van road tax doesn’t just mean an overdue bill. The DVLA actively monitors vehicles, and penalties can cause major disruption to your work.

It’s worth knowing the risks and where road tax fits into the bigger financial picture of running a van.

What happens if you don’t tax your van

Driving without tax carries real risks. DVLA uses automatic number plate recognition (ANPR) to check vehicles. If your van isn’t taxed, you can receive an instant fine of up to £1,000.

The DVLA also has the power to clamp or even seize untaxed vans. For a courier, losing access to your vehicle means lost income and missed jobs.

VED in the bigger picture

Van road tax is only one part of the cost of running a courier business. Compared to fuel, insurance, and MOT costs, it’s relatively predictable. But you still need to account for it when planning cash flow.

Add in things like van breakdown cover, ULEZ or congestion charges in some cities, and the cost of tyres or servicing, and it’s easy to see why managing outgoings matters.

Courier drivers must balance these with income from jobs, especially if you’re doing owner-driver courier jobs.

The future of van road tax

The way vans are taxed today might not be the same tomorrow.

With electric vans becoming more common, government policy will eventually need to adapt.

For now, though, there are clear benefits for those ready to switch.

EV adoption and government policy

From April 2025, electric vans are taxed at the same rate as other vans in their class. Even so, they remain attractive for both owner-drivers and fleets thanks to lower running costs and fewer clean air zone charges.

Government policy may change as more vans go electric. The flat-rate system could shift in the coming years, but nothing is confirmed yet.

What it means for couriers

For couriers, adopting an electric van early can cut costs. Lower fuel outgoings, no VED, and fewer ULEZ charges add up. Plus, some simple eco-friendly van upgrades can improve efficiency, even for diesel vans.

Whether you own or are hiring a courier van, tax rules apply. The only difference is that a hire company usually covers the VED cost in the rental price.

Over time, the industry will shift towards electric fleets. And with that, expect new tax bands and possible changes to current exemptions.

Keeping updated means you won’t face surprises.

In summary

Most courier drivers pay the flat £345 rate each year for van road tax. The system is simple compared to car tax, but you still need to know where your vehicle sits. Electric vans now pay the same rate as other vans, though they still save money through cheaper running costs.

Staying on top of payments protects your income, because without tax you can’t work. For couriers, keeping a van legal is as important as fuel in the tank. Whether you own, rent, or are thinking about upgrading to a new van, van road tax should always be part of your running cost calculations.

Van road tax FAQs