HOW DOES IT WORK?

Three steps. Wallet to handover.

The Trustd loads flow from the driver’s perspective.

Check your phone
You’ll receive an notification in your CX app to confirm you have been allocated a Trustd load. Just follow the simple steps on-screen to activate your load pass and verify your identity. No additional apps or information required.
Present your Load Pass
When you arrive at the collection site, update your status and ask a staff member to scan the QR code using their phone’s camera. A simple process that ensures smooth collection.
Confirm your identity
You’ll be prompted to do a quick selfie check to verify your details. Once confirmed, proof that you are authorised to collect the load is sent directly to the load poster.

The centrepiece

What is a Load Pass?

A one-time, digital pass that confirms your identity and authorisation to collect a specific load. When you arrive on site, anyone with a QR code scanner on their phone can scan your pass to confirm your arrival and share this confirmation with the load poster.

Total security
Protects important loads by verifying drivers and vehicles at the point of collection.
Instant verification
Ensures accountability and helps eliminate rogue actors from the platform.
Fair competition
Stops account sharing and re-selling of loads, just legit drivers competing for work.

WHy use trustd loads

Three reasons drivers love it

Stand out from the crowd

Only legitimate TEG members verified by Trustd can complete jobs protected by Trustd loads. Show your commitment to security and win more work.

Reduce on-site confusion

The Load Pass provides proof of your identity, business credentials and authorisation — streamlining collection and avoiding mix-ups.

Protection from syndicates

Only Trustd-verified members can complete Trustd loads.

HOW TO USE on-SITE

No apps or new tools needed

Your Load Pass can be scanned by any phone camera. No special app, no prior knowledge required. It takes just a few seconds.

Getting your Load Pass scanned on-site is simple and will confirm the Trustd loads collection to the load poster.

Your Load. Your security.

The Load Pass is for your benefit. When the shipper scans your pass and you verify your identity on-site, you prove to the load poster that you — and no one else — collected the load. It helps you stand out as a trusted, professional driver while protecting your work.

How to activate and use your load pass Back to Trustd Loads hub

Win more work as a Trustd driver.

Stand out as a verified, professional driver every time you collect. Trustd loads protects your work and proves it was you who did the job.

Stand out and win more work