New on CX: Trustd loads
Enhanced driver verification, a digital Load Pass for every load, and a secure hand-off — built into the workflow you already use on CX.
What is trustd loads?
Enhanced driver verifications, a digital Load Pass for every load, and a secure hand-off – built into the workflow you already use.
Trustd loads guarantees that the driver assigned to your load is the one who collects it: every time, no exceptions.
Trustd loads builds trust between load posters and drivers, and helps eliminate rogue actors from the platform.
Key benefits
Trustd loads protects every collection – but the day-to-day looks different depending on which side of the load you’re on.
For drivers
Show your work credentials at every collection with a one-time Load Pass in your wallet. Win more work by proving you’re the real deal.
Boost credibility
One-time Load Pass
Streamline collection
For load posters
Verified credentials and a secure handover. The driver you allocate is always the driver who turns up – no surprises, fewer calls.
Verified drivers
Shareable Pre-Check Card
Secure handover
What is Trustd loads?
From booking to the collection – every Trustd load follows the same verified path
Booking confirmation
Trustd load is allocated to a Trustd verified driver.
Pre-check verification
Allocated driver completes a selfie check. Pre-Check Card is generated.
Driver check in
Driver arrives on site updates status in CX app.
Load pass scan
Drivers load pass is scanned. Driver does a second selfie check.
Collection confirmation
Trustd loads record available for the load poster and their customers.
Trustd loads
A single feature, designed from both sides of the load.
Your load, your security
The Load Pass and Pre-Check Card verifies the authorised driver. This protects businesses and helps eliminate rogue actors from the platform.
Don’t just take our word for it
All of my customers can see the benefit because they know where the goods are going
Load poster
12-van fleet, Birmingham
Game changer
Nationwide Courier Service Ltd.
Glasgow
It makes us look more professional, and it gives an all round better image
Whitely Courier Ltd.
National courier
Trustd loads is live for all TEG members. No sign-up, no extra steps — it’s already in your workflow.
Trustd loads for drivers
Trustd loads for load posters
Trustd loads help centre
Trustd loads FAQs
