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Success stories

Lomas Logistics: celebrating 5 years on the Exchange 

See how Lomas Logistics grew from one van into a trusted courier operation across the UK, powered by Courier Exchange.

Dan Solomon  —  Updated 6 May 2025

After years of working in various fields, including security, hospitality, and even at sea, Jonathan Lomas was ready for a change. 

A well-timed advert led him to Courier Exchange, and from there, Jonathan built a business that could keep up with demand, provide excellent service, and grow without the burden of owning an expensive courier fleet. 

I wouldn’t have a business if it wasn’t for Courier Exchange.

Jonathan Lomas, Founder, Lomas Logistics

Today, Jonathan runs Lomas Logistics, a courier business moving goods across the UK from his office in South Yorkshire. 

Here’s how Lomas Logistics did it

Like many new couriers, Jonathan started by taking subcontracted jobs, including tough delivery routes for Amazon. The long hours and low pay made him look for better opportunities. That’s when he came across a Courier Exchange advert at just the right time. 

“Joining CX was incredibly easy,” Jonathan says. Within a week or so he’d landed his first job with Sheffield Speedy Freight— “they’re still a customer to this day.” 

At first, it was just Jonathan and his van. As work picked up, he began to expand gradually. 

He used Courier Exchange to find reliable courier subcontractors, which allowed him to offer nationwide delivery without needing to own a fleet. 

CX helped him find jobs and source owner drivers. By focusing on great service, Jonathan built strong relationships with customers and subcontractors, which helped him grow Lomas Logistics without buying more vans. 

“Why would I buy more vans? Vans are expensive and they break down. Instead, I can use other companies’ vehicles and still make a profit.” 

Along the way, Jonathan also learned how to run a business from the ground up, gaining valuable insights into accounting, VAT, and the logistics industry. 

I learned business from Courier Exchange.

Jonathan Lomas, Founder, Lomas Logistics

“I’d worked in so many other areas before, but there’s a lot you have to learn with accounting, courier VAT, vehicles, you know.”

“I found it a very, very good way, a doable way, a bite-sized way to start a business, and become savvy with everything that a business requires.” 

Results

Over time, Lomas Logistics evolved—from life on the road to running a growing operation from his office in South Yorkshire. Today, he works with a trusted network of drivers to move goods across the UK on behalf of his own customers. 

5 years

As a CX member

1,669

Positive reviews

Jonathan now relies on CX daily to find the right driver for every job, no matter where it needs to go. 

“Our customers can call us and we can move items from their suppliers to wherever they require it to be delivered… I can do it all from my sofa, I can make it happen at any time,” Jonathan explains. 

The fleet manager app gives him complete oversight of operations, while the real-time tracking feature keeps customers in the loop every step of the way. 

“The fleet manager app is fantastic because you can just do everything. You can manage all the guys. It’s very user friendly – nothing is complicated.”  

Jonathan adds, “you can have a complete national distribution system just from your phone, and that’s been incredibly handy. It’d be impossible to do it any other way.” 

Conclusion

Looking ahead, Jonathan has plans to expand Lomas Logistics but emphasises, “I don’t have ginormous global dreams. I just like to be proud of what we do.” 

For Jonathan, success on the Exchange is all about seizing opportunities when they arise and growing at his own pace. 

“It’s a great place to start, a great place to grow. Courier Exchange is always there, and I found I could grow around it when the time was right for me.” 

It’s a great place to start, a great place to grow. Courier Exchange is always there, and I found I could grow around it when the time was right for me.

Jonathan Lomas, Founder, Lomas Logistics

Mike Morton founded Direct Courier Solutions in 2010 with a small warehouse, a fleet of vans, and a loyal base of customers in the northwest of England.  

But after parting ways with a business partner, Mike decided to change course and build a courier business powered by technology, not vehicles.  

Today, Direct Courier Solutions is a remote-first freight forwarder. They rely on Courier Exchange to find trusted drivers, Trustd to handle compliance checks, and SmartPay to simplify payments. The result? A leaner, more flexible way to operate. 

Without the Exchange, where would we be? We’re completely reliant on it now – and it’s worked.

Mike Morton, Founder, Direct Courier Solutions

Here’s how they did it

In the early days, Direct Courier Solutions used Courier Exchange mainly to find return courier loads for their outbound jobs. But as the business grew, so did the need for more flexibility. 

Mike gave up the warehouse and fleet, choosing instead to build demand and use verified drivers through the Exchange to deliver. With Trustd managing compliance and driver feedback available on the platform, building a reliable network became easy. 

“We’ve got drivers across the UK we’ve built relationships with on the platform. It’s no different to having your own courier fleet – except it’s easier and more scalable,” says Mike. 

As operations became more efficient, the next step was simplifying payments. SmartPay removed the hassle of paying drivers individually – replacing dozens of transactions with one simple approval process. 

“Rather than making 60, 70, 80, 100 individual payments per month… we can now do it in one click of a button,” says Mike. “SmartPay has transformed what we do.” 

For Aimée-Jayne Cavanagh, director at Direct Courier Solutions, it’s made month-end invoicing a breeze. 

“I just download a CSV file, adapt it for our accounting system, and send it to the bookkeepers. That’s it – five minutes instead of a couple of hours,” she explains. 

It’s not just Direct Courier Solutions that benefits from SmartPay – the drivers do too, with faster payments and clearer visibility. 

What’s not to like? It’s easier for everyone. If we’re all on SmartPay, the whole thing just works better.

Mike Morton, Founder, Direct Courier Solutions

Results

After 15 years on Courier Exchange, Direct Courier Solutions has built a business that’s simple to run, easy to scale, and without big overheads. 

15 years

As a CX member

3,687

Positive reviews

By focusing on trusted driver relationships and making the most of the platform, they’ve kept things lean. 

“We are now four people working from home, pressing buttons, and our profit margins are much higher than they ever were,” says Mike Morton. 

With the full TEG platform – the Exchange, Trustd and SmartPay – they’re prepared for whatever comes their way. 

“There is no ceiling,” says Mike. “We can turn over £100,000, £1 million, £5 million – sat at home, pressing buttons, basically.”

Conclusion

For Direct Courier Solutions, the Exchange has been key to their success, says Mike. 

“It’s a perfect business model. All we need to do is market ourselves – the Exchange handles the rest.”  

We’ve only ever seen the Exchange as a benefit to Direct Courier Solutions. Without it, where would we be? And that says it all really.

Mike Morton, Founder, Direct Courier Solutions

Richard Mountney always wanted to build something of his own.  

“The reason we started it was because we wanted to achieve something in life, and it’s always been a goal of mine to have my own business and retire at an early age.” 

He founded Hertfordshire Couriers in 2012. Starting small, Richard grew the business into a trusted logistics provider. But as customer demand rose, so did the pressure to stay fast, flexible, and reliable. 

To scale up without sacrificing service, Richard turned to the Courier Exchange. 

With CX, he could find trusted drivers fast, secure return loads, and take on bigger jobs. It reduced empty miles and boosted profits — all while keeping customers happy. 

Today, Hertfordshire Couriers continues to expand its fleet and offer same-day delivery with confidence. 

Here’s how Hertfordshire Couriers did it

In the early days, Richard managed everything in-house. But as demand increased, it became harder to guarantee collections within the hour. 

That’s when CX made the difference. 

He joined in 2015 to bring in more flexibility. If his fleet was tied up, he could still cover jobs quickly using the Exchange’s trusted driver network and keep his customers happy. 

As the business grew, their use of CX did too. It became a key tool for securing return loads, helping drivers avoid empty runs, and making each journey more profitable. 

The Exchange has helped us grow our business definitely with the return loads, more so now than ever, especially with the fuel prices and everything else.

Richard Mountney, Founder, Hertfordshire Couriers

“At first, drivers were reluctant to wait for a return load, but now they understand it,” Richard says. “We’ve educated them on the benefits, and they’re more than happy to stay up there for a couple of hours. If they drop off late, we put them up in a hotel and get them a return load first thing in the morning.” 

This approach doesn’t just benefit the drivers — it helps the business offer more competitive pricing too. “Because the drivers are looking for back loads, we can also offer return jobs at a lower cost.” 

With CX, Hertfordshire Couriers could also say yes to bigger, last-minute jobs. Access to over 50,000 courier vans, haulage vehicles and specialist vehicles nationwide opened new revenue streams. 

Bringing in Operations Manager Luke Hobbs has helped the business stay on top of rising customer demand. Luke supports logistics, warehouse operations, and driver coordination. 

“I use CX daily”, says Luke. “If goods need to be picked up and delivered, I can request a driver in minutes without disturbing Richard. It makes warehouse operations much more efficient.” 

He also highlights the tech tools CX offers. 

“The diary feature is really useful. It keeps everything updated so I don’t need to chase drivers. Customers get instant updates, and PODs are available within minutes of delivery. That makes a huge difference.” 

Results 

In their 10 years on CX, Hertfordshire Couriers has expanded their fleet, increased profits, and maintained high customer satisfaction. 

10 years

As a CX member

2,395

Positive reviews

Richard now runs the business with confidence, knowing every job will be handled professionally by CX drivers. 

One of their biggest wins came when they successfully transported seabed samples from Norway to the UK for a major fuel company. 

Basically, without the CX, I don’t think we could have ever achieved that.

Richard Mountney, Founder, Hertfordshire Couriers

“It was one of them ones where I wasn’t sure how we could do it. But with the help of the Exchange, we managed to get the samples back to the UK within, if I remember rightly, three or four days… our customers were over the moon.” 

Conclusion 

For 10 years, Richard has relied on CX to grow his business. It’s not just a tool; it’s part of how Hertfordshire Couriers runs. 

“CX gives us the confidence to say yes to any job, knowing we have the network to get it covered quickly. It means we can offer a more reliable service, keep our drivers on the road, and grow our business without limits.” 

Having started as an owner-driver, Richard’s advice is simple:

CX isn’t just a platform; it’s a way to build a thriving business. Work hard, use the tools available, and take every opportunity to grow.

Richard Mountney, Founder, Hertfordshire Couriers

In 2022, Eddy Martinho was delivering for a Lebanese restaurant after a stint as an Uber Eats driver. While the work kept him busy, he knew it wasn’t what he wanted long-term. That’s when a friend introduced him to Courier Exchange. 

After researching the platform, Eddy decided to “give it a try” and started Eddy’s Logistics. 

Through hard work, professionalism, and building strong connections, Eddy’s Logistics has grown rapidly. Eddy has also established a popular YouTube channel and is now focused on expanding his business even further. 

Here’s how he made it happen. 

Eddy joined CX in September 2022. “Everyone said it was the best time because it’s so busy leading up to Christmas,” he recalls. 

Determined to make the most of it, Eddy focused on building a reputation for reliability, taking on as many jobs as possible during the busy season. “I worked flat out from September to December. I didn’t care if I had to sleep in a van or drive overnight to Edinburgh or Liverpool—I just got it done,” he says. 

Eddy also knew that quieter months were part of being a courier, so he wasn’t caught off guard when things slowed down in the new year. “January was quieter, but I expected that. By March, things picked up again, and it’s been growing ever since.” 

For Eddy, CX wasn’t just a job-finding platform—it was a way to grow his network and secure contracts. A lot of people think CX is just for finding work, but it’s also about building relationships,” Eddy explains.

A lot of people think CX is just for finding work, but it’s also about building relationships.

Eddy Martinho, Founder and Director, Eddy’s Logistics

By working with courier companies on the platform, Eddy formed long-term connections that became the foundation of his business. 

When Eddy wanted to scale up, he relied heavily on CX to help him. 

“I started with a Transit Courier van, which is very small. When I couldn’t take larger jobs, I used CX to subcontract work to other couriers and haulage drivers with great feedback,” he says. “This helped me build trust with shippers, and they started relying on me for all their deliveries.” 

Like any success story, Eddy’s journey wasn’t without its challenges. “I had a standstill period where I felt like I wasn’t moving forward,” he shares. That’s when Eddy decided to put himself out there more. By becoming active on social media and launching his YouTube channel, Eddy’s Logistics, he started attracting new clients. “Once I did that, clients started coming to me instead of me chasing them,” he says. 

Results 

Eddy’s hard work, focus and strategic use of CX to build his business is paying off. 

2 years

As a CX member

349

Positive reviews

“We’ve been growing quickly—faster than I expected.”  

In fact, Eddy says “A lot of work now comes from CX, private customers, and direct calls from clients I first met on the platform.” 

His YouTube channel, @EddysLogistics, has also become another pillar of his success. With 2.7k followers, it’s a space where Eddy shares advice, engages with the courier community, and grows his personal brand. This has opened new opportunities and strengthened the presence of Eddy’s Logistics in the industry. 

Conclusion 

What’s next for Eddy’s Logistics?

“I want to step back from driving and focus on working on the business instead of in it. This means growing relationships, securing contracts, and expanding further,” he says. 

Reflecting on his success, Eddy highlights the importance of professionalism.

Being on time, reliable, and presentable makes a big difference.

Eddy Martinho, Founder and Director, Eddy’s Logistics

From delivering food on his motorbike to building a growing courier business, the story of Eddy’s Logistics shows how hard work, professionalism, and the right tools can lead to success.  

In November 2020, Kieran Webb and Gary Smith decided to diversify their existing recruitment business and try their hand at logistics, leading to the creation of Cerberus UK Logistics.

“Kieran came to me with a business plan, and what we like doing here is thinking outside the box—how we can get more clients coming into the business instead of just offering one solution,” Gary explains. 

Their journey into logistics was guided by a clear vision and the right tools for success. “The reason that we went for Courier Exchange is because it’s the number one platform for any transport and logistics company. It helps you win more contracts,” says Keiran.

Leveraging their construction connections, Cerberus quickly expanded their courier company to offer material storage and delivery services, alongside their recruitment operations. 

The seven-year plan was to have office space, storage, a warehouse facility. We’re now in year four… and we’re already there.

Gary Smith, Co-founder and CEO, Cerberus UK Logistics

By embracing sustainability initiatives and tapping into Courier Exchange (CX) for distribution, Cerberus has built a successful business, achieving their goals ahead of schedule and paving the way for a greener future. 

Here’s how they did it

Based in Stevenage, Cerberus had ambitions to grow but faced significant logistical challenges. “We were limited to what we could do and locations as well, so there was only a certain radius that we’d take on internally. We had a couple of projects around Liverpool. We actually had one up in Scotland as well, but for us to send a courier vehicle from here to there just wasn’t cost-effective,” Gary recalls. 

That’s where Courier Exchange came in. “We started with just me and Gary and one van… and spent two days nonstop on Courier Exchange testing the model. The model worked, so we pushed forward, added another driver and another van to the team,” Kieran explains. 

With the help of Courier Exchange, Cerberus quickly expanded across the UK, overcoming logistical challenges and accessing the courier vehicles needed to meet customer demands. This growth allowed them to spot new opportunities to better serve their construction clients, including material delivery and storage.  

With access to larger vehicles through CX, Cerberus were able to take on bigger projects and handle the size and weight requirements of construction materials effectively. 

In construction, the materials are so large and bulky. But as our fleet only got up to three and a half ton, the need for Courier Exchange was huge because we couldn’t deliver much to a big site

Gary Smith, Co-founder and CEO, Cerberus UK Logistics

Sustainability has also become a key focus for Cerberus. “We’ve got sustainability consultants, and we’re currently tendering for solar panel battery storage, harvesting all across the UK,” Gary shares. This forward-thinking approach reflects their commitment to evolving alongside their clients’ needs. 

Today, Cerberus’s services extend beyond traditional logistics, leveraging their construction industry connections to offer tailored solutions. Courier Exchange has played a key role in their growth, transforming them from a small operation into a business with national reach and diverse capabilities. 

Results

Thanks to the simplicity and efficiency of CX, Cerberus can offer customers a nationwide collection within the hour. 

“Within the first three weeks, we were running three people, two vans. We’re now in 2024 with an office team of 10, and our fleet has grown to 12.” Kieran explains.

In just four years, Cerberus achieved their ambitious seven-year plan, with CX playing an important role in their success. 

4 years

As a CX member

1,861

Positive reviews

The platform has been instrumental not only in managing fleet operations but also in tracking and building driver feedback. 

One of the features I like to use on the Exchange is being able to see the feedback for the drivers because obviously, I want to have a good driver go in for my collection for my customer.

Carla Lamkin, Transport Coordinator, Cerberus UK Logistics

It’s clear those drivers appreciate Cerberus too, with the business receiving over 1,861 positive feedback comments on courier jobs—highlighting their strong relationships on the CX. 

Conclusion

Cerberus has grown from a small business in Stevenage into a nationwide logistics operation, with clients across the UK. Four years on, CX remains integral to their day-to-day operations. 

“As well as having our fleet of drivers, the Exchange is brilliant because if, for instance, one of our drivers is ill or breaks down, we can immediately post out that job that collection and know that within two minutes of posting that job, somebody has put a bid on. It means we can get that job and our customer is kept happy,” Gary says.

If it wasn’t for the Exchange, we couldn’t have our day-to-day running contract.

Gary Smith, Co-founder and Logistic Director, Cerberus UK Logistics

With their dedication to sustainability initiatives and strong partnerships, Cerberus is well-positioned to achieve even greater milestones in the years to come. 

15 years

As a CX member

2532

Positive reviews

Six years ago, Maria started S-Express out of her bedroom, with just a laptop and a van. 

Today, S-Express Logistics operates from a dedicated office and warehouse and is a true family-run business. The team includes Maria’s husband, a former courier, and her two daughters – but there’s no playing favourites. 

“Everyone in this company has started in a van delivery because you can’t tell someone what to do if you haven’t done it.” Maria says. “We know what pains drivers go through, so we’re quite adept at sorting that out.” 

With a client base spanning industries from construction to e-commerce—and even handling unique jobs like transporting animals—S-Express has become a trusted name for specialist logistics needs. As Maria puts it,

There’s nothing we won’t move.

Maria Richards, Director, S-Express

How did S-Express leveraged Courier Exchange (CX) to take their family-run operation to the next level?

Here’s how they did it

From the beginning, S-Express understood that meeting customer demands required more than their in-house capabilities back in Dartford, Kent. 

“We couldn’t cover all work throughout the country because we had customers wanting things picked up from Birmingham or delivered there,” Maria explains. Her husband, having used the Exchange in the past, suggested they join as freight forwarders. 

Once on CX, Maria understood the importance of building trust to establish a relable network. “You have to pay people early to show credibility,” she says. This approach helped S-Express earn a strong reputation among drivers, and they now handle around 70–80% of their same-day work through the platform. 

CX allows S –Express can manage long-distance deliveries, navigate congestion in cities like London, and meet customer demands anywhere in the UK. “The Exchange is the place to go because no one else matches it. We’ve tried other platforms—they’re not on the same level at all. They don’t have the drivers to cover work, and their platform is not as user-friendly as what we are used to with the Exchange,” Maria says. 

The platform also gives Maria confidence in the drivers she hires. “I can look up a driver and know his feedback and know he’s insured. I know if his van is old or new. I know everything about them, and that enables me to assure my customers that their delivery is going to be done by a good driver who is prompt, courteous, and on time,” she explains. 

CX also serves as a “get out of trouble” tool in emergencies. Maria recalls one instance when a driver called at 3 a.m., unable to make their delivery due to a family emergency.

We advertised, dealt with it on the Exchange, boom, done, and the customer’s happy.

Maria Richards, Director, S-Express

Results

Since joining CX, S-Express has experienced significant growth, transitioning from a bedroom operation to a thriving business with a dedicated office and warehouse. 

A key to their success has been the ability to rely on CX’s vast network of couriers and haulage vehicles to handle work outside their in-house capacity. While Maria’s team manages shorter, local runs, CX enables them to cover long-distance deliveries and meet customer needs nationwide, even during peak periods. 

Maria understands how vital drivers are to her business, and her fairness and respect have fostered a network of trusted partners who value working with S-Express. “Drivers are important to everybody. A lot of people don’t see that, but they are. You’ve got to look after them as much as they look after you,” she explains. 

6 years

As a CX member

2,024

Positive reviews

CX has also allowed Maria to achieve work-life balance without compromising on service.  

I can work from anywhere—home, a hotel, or even on holiday—and still ensure everything runs smoothly.

Maria Richards, Director, S-Express

This flexibility means the business can operate 24/7, giving customers peace of mind that their needs will always be met.

Conclusion

For S-Express, Courier Exchange is more than a tool—it’s an integral part of their day-to-day operations. “The Exchange is brilliant. If one of our drivers is ill or breaks down, I can post the job and know it’ll be covered within minutes,” Maria says. 

CX has empowered S-Express to grow from a small family business into a trusted name in same-day and multi-drop transport.  

We work hard, but thanks to the Exchange, we’re also able to enjoy a good quality of life. It’s a game-changer for us.

Maria Richards, Director, S-Express

In 2022, after 20 years in the same-day industry, Sally Golding decided to start her own business. Together with her business partners, who owned Pallex and APC depots on the south coast, she launched First 4 Sameday to complete their full end-to-end logistics offering. 

“Sameday was really the only missing piece of the puzzle,” Sally explains. 

Sally wanted to offer a flexible logistics service without the overheads of managing her own fleet. To make this happen, she turned to Courier Exchange (CX), giving her access to thousands of reliable couriers. 

Without the couriers, I don’t have a business,

Sally Golding, Co-founder and Director, First 4 Sameday

Now, two years on, First 4 Sameday is thriving. With CX at the core of their operations, Sally and her team deliver everything from wedding cakes to scaffolding —always ensuring the right courier is on the right job. 

Here’s how they did it

From the beginning, First 4 Sameday made CX the backbone of their operations. “We use the Exchange to cover all of our client’s loads,” says Sally. “About 90% of the work we handle for our clients goes through the Exchange.” 

CX makes it easy for Sally to match the right courier to each job, maintaining the high standards her customers expect. It also streamlines operations, enabling the team to track live courier jobs and invoice directly through the platform—a one-stop shop for managing their business. 

For Sally, the flexibility CX offers is crucial to her business model. “I’ve got no intention of having my own fleet of drivers,” Sally explains. “I purely use the couriers on CX because that means that I don’t have to sell in any specific area. Geography, vehicle type specification is not a problem for any of my clients.” 

Sally also highlights the importance of building relationships with couriers: 

“I think what sets us apart from many members on the Exchange is the way that we treat our couriers. A lot of people don’t give work to suppliers that have no feedback. When actually, some of our best suppliers that we have relationships with – and now give work to daily – are ones we gave an opportunity to in the very beginning.” 

Victoria, a key member of the customer service team, echoes this approach:

I love seeing new drivers learn and develop – they go from no feedback at all… to a few months later, suddenly loads of people are using them and they’ve got great feedback. It’s nice to be a part of that journey.

Victoria Adams, Customer Service , First 4 Sameday

Results

The flexibility of CX has allowed First 4 Sameday to deliver exceptional service without owning a fleet of courier vans or haulage vehicles. The platform allows Sally’s team to find the perfect courier for every job, ensuring reliability and flexibility for their clients. 

“They’re so important to our business,” Sally says of the couriers. “They’re representing our brand, and we need to have the right courier on the right job.” 

It’s not just about the price—it’s about treating drivers well and making sure everything works for everyone.

Sally Golding, Co-founder and Director, First 4 Sameday

“We’re adding 10 to 15 new couriers to our trusted list every single day,” Sally says. 

Sally adds though, “It’s not just about price, it’s about doing the right thing morally. If we have a load that is long distance, we’ll always try and get a courier home without them even bidding on work. We’ll phone up and offer the load to them because it’s the right thing to do.” 

There are many benefits to having a local courier, so there is logic behind what we’re doing also, but ultimately, we respect our couriers the same way that we do our clients because without them, I don’t have a business”. Sally says. 

It’s clear this approach has led to incredible results. In just two years, First 4 Sameday has received 2,449 positive feedback comments, reflecting the trust and reliability they’ve fostered across their network. 

2 years

As a CX member

2,449

Positive reviews

By using CX, Sally and her team can focus on what matters most—delivering great service to customers and working closely with couriers to support their growth. The result is a business built on trust, reliability, and strong relationships. 

Conclusion

For Sally and her team, CX is integral to their operations. It enables them to find the right courier for every job, no matter how complex or specific. 

By fostering strong relationships, supporting new drivers, and prioritising reliability, First 4 Sameday continues to grow, delivering top-notch service to customers while helping couriers build their businesses. 

3 months

As a CX member

239

Loads completed

1054%

Return on investment last year

7 years

As a CX member

9320

Positive feedback comments

1600%

Return on investment last year