Courier Exchange

As a courier, it doesn’t take long to realise that congestion charges and ULEZ charges can add up quickly.

Whether you’re doing regular runs through London or picking up loads across multiple cities, you need to know when, where, and how these charges apply.

In this guide, we break down the current rules for congestion charge zones, how much they cost, and which vehicles are affected. We’ll also share tips to help you reduce costs and avoid unnecessary penalties.

How congestion charges and ULEZ work

Most of the UK’s bigger cities now have low or zero-emission zones in place. These are designed to cut air pollution by encouraging cleaner vehicles on the road.

For couriers, that often means paying a daily fee to enter certain parts of the city, especially if you’re driving an older vehicle.

What’s the difference between congestion charges and ULEZ?

The congestion charge is a daily fee for driving in specific areas during set hours, regardless of your vehicle’s emissions. It mainly applies in London and is designed to reduce traffic.

ULEZ charges, on the other hand, apply all day, every day. They only apply if your vehicle doesn’t meet current emissions standards. If it’s compliant, you won’t pay anything.

Some areas also have Clean Air Zones (CAZ), which are slightly different but still target higher-emission vehicles.

Who needs to pay these charges?

If you’re driving a petrol vehicle that doesn’t meet Euro 4 standards or a diesel that doesn’t meet Euro 6, you’ll likely need to pay ULEZ charges.

That includes most cars, vans, and even trucks used for courier work. If you’re still running an older vehicle, it’s worth checking before you enter any regulated area.

The main congestion charge zones in the UK

Several UK cities now have congestion charge zones or other emission-based charges in place.

London

It covers a large section of Central London and runs from 7am to 6pm on weekdays and from 12pm to 6pm on weekends.

Birmingham and Greater Manchester

Unlike London, these zones run 24/7, so even late-night deliveries are affected.

Other UK cities with CAZ or ULEZ-style zones

Each city has its own rules and time allowances. It’s worth checking local authority websites before entering these areas, especially if you’re unfamiliar with the zone.

The true cost of congestion charges for couriers

If you’re working full time in or around regulated zones, the daily charges can quickly bite into your profits.

Daily and monthly cost comparison

Let’s say you’re working five days a week in London using a non-compliant diesel van. You’d be paying:

Over a year, that’s £6,600. That’s money you could be investing in your vehicle or courier fleet.

If you’re only working in and out of cities with no charge zones, you won’t have that overhead. It’s a big difference for owner-drivers starting out.

What load posters need to consider when subcontracting in charge zones

If you’re posting courier loads that pass through congestion charge zones or ULEZ areas, it’s important to factor in those fees from the outset. The last thing you want is a courier turning down the job—or worse, completing it and then disputing payment over extra costs.

Before assigning the job on a platform like Courier Exchange, check whether the pickup or delivery point falls within a charge zone. If it does, include this clearly in the job description. Being upfront about it helps subcontractors price the job correctly and avoids delays or cancellations.

Some shippers build the charge into the job price. Others pay it separately if they’re using regular courier subcontractors. Either way, the cost needs to be accounted for.

If you’re regularly subcontracting work into areas like Central London, it’s worth building a network of ULEZ-compliant hauliers or couriers. That way, you won’t need to factor in extra fees or risk jobs being refused. It also helps avoid last-minute stress when time-critical deliveries are involved.

Being clear and consistent with your load posts can make all the difference. It helps build trust with subcontractors and keeps delivery timelines on track.

How to avoid or reduce ULEZ charges

Some councils offer grants or support for small businesses upgrading to greener vehicles. It’s worth asking your local authority what’s available.

We’ve also put together a list of vans for couriers that meet current emissions standards. It’s a good place to start if you’re considering a swap.

Congestion charge exemptions for couriers

There aren’t many exemptions for couriers, but a few might apply depending on your circumstances.

Fleet discounts are also available for larger operators. If you’re managing a courier fleet, it’s worth looking into.

Planning ahead: New cities and future expansions

More councils are currently reviewing air quality and consulting on potential new zones. Keeping up to date will help you avoid fines and keep costs in check.

If you’re caught out, fines can add up fast. Some cities issue £120 penalties (reduced to £60 if paid quickly) for failing to pay. And don’t forget, you can also be fined for driving without an MOT, especially in charge zones with automatic plate recognition.

Frequently asked questions

How much are ULEZ charges for vans?

If your van doesn’t meet Euro 6 (diesel) or Euro 4 (petrol) standards, you’ll pay £12.50 per day in the ULEZ area. This is in addition to any other charges, like the congestion charge in central London.

Which cities have congestion charge zones?

At the moment, London is the only UK city with a dedicated congestion charge zone. Other cities operate Clean Air Zones or Low Emission Zones, which focus more on emissions than traffic levels.

Can I get a discount on congestion charges as a courier?

In most cases, couriers don’t qualify for discounts unless you meet specific criteria, such as using a zero-emission vehicle or being part of a larger registered fleet. You can check the official guidance on the TFL and council websites.

Do trucks and HGVs pay ULEZ charges too?

Yes. In fact, they’re also subject to London’s Low Emission Zone (LEZ). Charges for non-compliant trucks start from £100 per day. Other cities may have different rates for HGVs, so always check ahead of time.

How do I check if I’ve entered a congestion charge zone?

Use mapping and courier vehicle tracking tools that alert you to zones or check official local government websites. The TFL vehicle checker is useful if you’re regularly navigating London.

Whether you’re new to courier work or running your own van full-time, staying legal on the road is part of the job.

One area that can catch owner-drivers out is the MOT. It’s easy to overlook in a busy week, but driving without a valid MOT can lead to more than just a fine. It can stop you working.

This guide breaks down the legal bits around driving without an MOT, including when it’s allowed, when it’s not, and how to stay on top of it as a working courier.

What is an MOT and why does it matter?

The MOT (Ministry of Transport) test is a legal check that makes sure your van is roadworthy. It looks at safety features, emissions, and general wear and tear.

If your van is over three years old, you need to book this check once a year at an authorised test centre.

For couriers, the MOT isn’t just paperwork. You can’t take on courier loads or drive to pick up a load if your van doesn’t pass. It’s a basic part of courier van maintenance, and without it, you’re off the road.

Can you legally drive without an MOT?

There’s only one legal reason to drive without an MOT: if you’re heading to a pre-booked MOT test. That’s it.

You must go straight to the garage. If the police stop you, they’ll expect to see proof of the booking. A text or email confirmation should do the job.

Any other journey is illegal. Whether it’s a quick collection, a job in the next town, or even popping to the shops, you’re not allowed to drive once the MOT has expired.

That applies even if the van feels fine to drive. Legally, it’s still off the road until tested.

What are the risks of driving without an MOT?

Police penalties and fines

If you’re caught driving without an MOT, the police can issue a fine of up to £1,000.

If your van has a known dangerous fault and you’re driving it anyway, the fine can go up to £2,500. You could also get 3 points on your licence or face a ban.

Police use ANPR (Automatic Number Plate Recognition) cameras, so it doesn’t take much for them to spot you. If flagged, you’ll be pulled over and asked for proof of your MOT.

Insurance invalidation

This one catches out a lot of new drivers. Most courier insurance policies require you to have a valid MOT. If your MOT is out of date and you get into an accident, your insurer might reject your claim.

That means no cover for repairs, damage to someone else’s vehicle, or personal injury costs.

Worse still, it could impact your ability to work if your van’s written off or taken off the road.

Is there a grace period for an expired MOT?

No. There’s no grace period after your MOT runs out. As soon as it expires, the van is no longer road legal. The only exception is the trip to a pre-booked MOT appointment.

Even if your MOT expired yesterday and the van feels fine, you still can’t use it for work until it passes a new test.

What happens if you accidentally drive without an MOT?

It happens. Maybe you missed the reminder, or assumed it was booked. But accidentally driving without an MOT is still illegal. The law doesn’t make exceptions for forgetfulness.

If you’re stopped and have no test booked, you could be fined. It doesn’t matter if it was an honest mistake.

What to do if you’re stopped

If the police stop you and your MOT is expired, they’ll check for a valid appointment. If you’ve got one, you might be allowed to carry on to the garage.

But if there’s no booking, expect a fine and possibly points on your licence. You might also be stopped from continuing your journey if the van is considered unsafe.

Tips to avoid driving without a valid MOT

Staying on top of your MOT doesn’t need to be a hassle. Here are a few ways to stay road legal and avoid disruptions to your work:

Staying organised will keep your van legal and your courier work running smoothly.

When does a new van need an MOT?

New vans don’t need an MOT until three years from their registration date. After that, it’s once a year on the expiry date of your last test.

If you’re buying a second-hand courier van, check the MOT history online using the van’s reg. That way, you’ll know when the next test is due.

FAQs about driving without an MOT

Can I drive with an expired MOT if I have insurance?

No. Even if your insurance is valid on paper, the policy may not pay out if your MOT has expired. Most insurers include a clause about this. Always check the fine print.

What if I forget to renew my MOT?

You’re not alone. It’s a common issue, especially for new drivers. But it doesn’t excuse you from penalties. Set up reminders and book early to avoid last-minute problems.

Can I drive home after a failed MOT?

Only if your van is still roadworthy and no ‘dangerous’ faults were found. If the garage lists a serious issue, you’ll need to tow the van or get it fixed on-site before moving it.

Will the police know my MOT has expired?

Yes. ANPR systems check your reg against the DVLA database. If your MOT’s expired, expect to get flagged and pulled over, especially on motorways or in urban areas.

Can I tax my van without an MOT?

No. If your MOT has run out, you won’t be able to renew your vehicle tax. Once the van passes its MOT, you can tax it and get back on the road.

The logistics industry is constantly evolving, and if you want to stand out, offering frozen transport and chilled transport could be the way forward.

As an owner-driver or small courier business owner, expanding into temperature-sensitive deliveries presents an opportunity to grow your business. Not only does it allow you to tap into a high-demand market, but it can also increase your earnings as a courier.

In this article, we’ll explain how to break into this niche, the equipment and certifications you’ll need, and why specialising in frozen and chilled transport could help your business thrive.

What is frozen and chilled transport?

Before you can offer chilled transport services, it’s important to understand what it involves.

Chilled transport refers to the transportation of goods that need to be kept at a low but non-freezing temperature, typically between 0°C and 5°C. This is common for products like fresh produce, dairy, and pharmaceuticals.

On the other hand, frozen transport means keeping goods at temperatures below 0°C, which is essential for transporting frozen food, ice cream, and certain medical supplies.

Both forms of transport require careful handling and appropriate temperature control to maintain the quality and safety of the goods.

Frozen, refrigerated and chilled transport are often grouped together, but the specifics vary depending on the temperature requirements of the items you’re transporting.

Why specialise in temperature-controlled transport?

Specialising in frozen and chilled transport can be a lucrative move for couriers looking to grow their courier businesses. Here’s why:

1. There’s a growing demand for temperature-sensitive deliveries

As the demand for fresh, frozen, and temperature-sensitive goods increases, so does the need for reliable specialist courier services. Whether it’s food, medicine, or scientific samples, temperature-controlled delivery services are more important than ever.

Consumers want fresh products delivered quickly, and businesses are willing to pay a premium for services that guarantee their goods arrive safely at the right temperature. By offering frozen, refrigerated and chilled transport, you position yourself as a trusted provider for these high-value courier jobs.

2. You’ll earn more

Specialising in chilled transport allows you to charge higher rates for courier loads due to the specialised nature of the service, especially on Courier Exchange.

The cost of equipment and the added responsibility of keeping goods at a specific temperature means you can command a premium over standard delivery services. As more businesses require specialist services, your niche will become even more profitable.

3. You’ll get a competitive edge

In an industry that’s becoming increasingly competitive, having a niche can help you stand out.

Whether you’re offering frozen transport or chilled transport, specialising in temperature-controlled deliveries sets you apart from general couriers. It shows you have the skills, equipment, and knowledge to handle delicate goods with care, which will appeal to potential clients.

How to upgrade your van for chilled transport

Upgrading your van to handle chilled transport can be a significant investment, but it’s necessary if you want to offer these services. There are a few ways to go about this:

Add insulation

Insulating your van is one of the first steps when adapting it for chilled transport. Proper insulation helps maintain a consistent temperature inside the vehicle, which is crucial when transporting goods that need to be kept cool or frozen.

You can either install insulation panels inside the van or opt for custom-made refrigerated units. Insulation helps prevent external temperature changes from affecting the contents of your van, ensuring goods stay within the required temperature range.

Install a refrigerated unit

The next step is installing a refrigerated unit, which actively cools the air inside the van to maintain the desired temperature.

Depending on your needs, you can choose from different types of refrigeration systems:

Whichever system you choose, make sure it can maintain a consistent temperature throughout the journey. Many systems allow you to monitor the temperature remotely, providing added security and peace of mind.

Specialist vehicles for temperature-controlled transport

For those who are willing to invest further, you might want to consider purchasing a specialist refrigerated vehicle.

These vehicles come with built-in cooling units that are specifically designed for transporting frozen and chilled goods.

Benefits of owning a refrigerated vehicle

Owning a dedicated refrigerated vehicle allows you to handle frozen transport with ease. These vehicles are typically more efficient at maintaining low temperatures over long distances. They also come equipped with advanced temperature monitoring systems, which makes it easier to stay compliant with regulations.

While upgrading your existing van can be a more cost-effective option initially, a purpose-built refrigerated vehicle provides greater flexibility and reliability. It’s a long-term investment that will help your business grow, especially if you’re focused on high-value courier jobs that require consistent, reliable service.

Buying vs upgrading

When deciding between upgrading your van or purchasing a specialist vehicle, consider factors like the volume of chilled transport you plan to do, your budget, and your long-term business goals. If you’re just starting out and you expect occasional temperature-controlled jobs, upgrading your van might be enough.

However, if you anticipate more frequent deliveries or plan to specialise heavily in refrigerated and chilled transport, buying a dedicated courier van designed for temperature-controlled transport could be more cost-effective in the long run.

Certifications and regulations

Transporting temperature-sensitive goods isn’t just about having the right equipment; you’ll also need to meet certain legal and regulatory requirements.

Food safety and hygiene regulations

If you plan to transport food, you’ll need to adhere to strict food safety regulations, including compliance with the HACCP (Hazard Analysis and Critical Control Point) system. This involves keeping track of the temperature of your goods during transportation and ensuring they are handled in a hygienic manner.

In addition to food safety certifications, you may need specific training in food handling and transportation. For example, you might need a food hygiene certificate, which demonstrates your ability to manage temperature-controlled deliveries safely.

ADR for couriers

If you’re handling goods classified as dangerous or hazardous (such as certain chemicals or medicines), you may need to obtain ADR certification as a courier.

This certification ensures that you are trained to transport hazardous materials safely, particularly when they require temperature control.

Keeping records

Part of the regulatory process includes maintaining accurate records of temperature readings during transport.

This is especially important for businesses transporting pharmaceuticals, medical supplies, or food products. You’ll need to be able to demonstrate that your delivery met the required standards.

Conclusion

Offering frozen transport and chilled transport opens up a world of possibilities for courier businesses. Specialising in temperature-controlled services can help you access high-demand markets, charge premium rates, and stand out from the competition. By upgrading your van, investing in specialised vehicles, and obtaining the right certifications, you’ll be well on your way to offering reliable and safe courier services.

As you grow, you’ll find that these types of services can be both rewarding and profitable. If you’re looking for owner-driver jobs or want to build your reputation in a niche market, frozen transport could be just the opportunity you need.

Frequently Asked Questions

What’s the difference between frozen and chilled transport?

Frozen transport involves keeping goods at temperatures below 0°C, while chilled transport is for items that need to be kept at temperatures between 0°C and 5°C. Both require specialised equipment to maintain the right conditions.

Do I need special training for frozen transport?

Yes, you’ll need to undergo training in food safety, hygiene, and possibly hazardous materials handling if you plan to transport dangerous goods. Certifications like HACCP or ADR for couriers may be required.

How do I equip my van for refrigerated transport?

Upgrading your van involves installing insulation and a refrigerated unit. You can either retrofit your current vehicle or invest in a dedicated refrigerated vehicle for better efficiency.

What certifications do I need for transporting chilled goods?

You’ll need certifications in food safety, such as HACCP, and possibly ADR for couriers if you’re transporting hazardous materials. You must also keep temperature logs for compliance.

Is it worth investing in a specialist refrigerated vehicle for my courier business?

If you plan to specialise in frozen transport or chilled transport for high-value deliveries, investing in a specialised vehicle can provide more reliability, flexibility, and long-term benefits for your business.

After years of working in various fields, including security, hospitality, and even at sea, Jonathan Lomas was ready for a change.

A well-timed advert led him to Courier Exchange, and from there, Jonathan built a business that could keep up with demand, provide excellent service, and grow without the burden of owning an expensive courier fleet.

Today, Jonathan runs Lomas Logistics, a courier business moving goods across the UK from his office in South Yorkshire.

Here’s how Lomas Logistics did it

Like many new couriers, Jonathan started by taking subcontracted jobs, including tough delivery routes for Amazon. The long hours and low pay made him look for better opportunities. That’s when he came across a Courier Exchange advert at just the right time.

“Joining CX was incredibly easy,” Jonathan says. Within a week or so he’d landed his first job with Sheffield Speedy Freight— “they’re still a customer to this day.”

At first, it was just Jonathan and his van. As work picked up, he began to expand gradually.

He used Courier Exchange to find reliable courier subcontractors, which allowed him to offer nationwide delivery without needing to own a fleet.

CX helped him find jobs and source owner drivers. By focusing on great service, Jonathan built strong relationships with customers and subcontractors, which helped him grow Lomas Logistics without buying more vans.

“Why would I buy more vans? Vans are expensive and they break down. Instead, I can use other companies’ vehicles and still make a profit.”

Along the way, Jonathan also learned how to run a business from the ground up, gaining valuable insights into accounting, VAT, and the logistics industry.

“I’d worked in so many other areas before, but there’s a lot you have to learn with accounting, courier VAT, vehicles, you know.”

“I found it a very, very good way, a doable way, a bite-sized way to start a business, and become savvy with everything that a business requires.”

Results

Over time, Lomas Logistics evolved—from life on the road to running a growing operation from his office in South Yorkshire. Today, he works with a trusted network of drivers to move goods across the UK on behalf of his own customers.

Jonathan now relies on CX daily to find the right driver for every job, no matter where it needs to go.

“Our customers can call us and we can move items from their suppliers to wherever they require it to be delivered… I can do it all from my sofa, I can make it happen at any time,” Jonathan explains.

The fleet manager app gives him complete oversight of operations, while the real-time tracking feature keeps customers in the loop every step of the way.

“The fleet manager app is fantastic because you can just do everything. You can manage all the guys. It’s very user friendly – nothing is complicated.”

Jonathan adds, “you can have a complete national distribution system just from your phone, and that’s been incredibly handy. It’d be impossible to do it any other way.”

Conclusion

Looking ahead, Jonathan has plans to expand Lomas Logistics but emphasises, “I don’t have ginormous global dreams. I just like to be proud of what we do.”

For Jonathan, success on the Exchange is all about seizing opportunities when they arise and growing at his own pace.

“It’s a great place to start, a great place to grow. Courier Exchange is always there, and I found I could grow around it when the time was right for me.”

When your work starts to pile up and you can’t cover it all yourself, that’s usually a good sign. It means your courier business is growing.

But growth brings its own challenges, especially when it comes to covering extra jobs without dropping the ball.

Hiring staff can feel like a big step, especially when you’re just starting out.

That’s where working with courier subcontractors comes in. It’s a flexible way to expand your capacity and keep your clients happy, without committing to permanent hires.

Here’s how to find the right subcontractors to help you take on more work safely and professionally.

When is the right time to bring in subcontractors?

There’s no fixed rule for when to start working with courier subcontractors, but there are plenty of signs it’s time to think about it.

For example, let’s say a client asks you to collect a load from Glasgow, but you’re based in Kent. That’s not a job you can do without cutting into your whole week. Or maybe you’ve been asked to deliver something under ADR regulations, and you’re not certified to handle it. Rather than walk away from the opportunity, you could subcontract it to someone who is.

Even one missed delivery can damage a relationship. Working with trusted courier subcontractors means you’ve always got backup. Whether it’s a one-off or regular support, having the right contacts can help you say yes more often—without overstretching.

And if you’re looking to grow towards high-value courier jobs, building a trusted network of support early on gives you a stronger foundation.

Common ways couriers find subcontractors

Facebook groups and online forums

You might find someone good, but it’s a gamble. If something goes wrong, you’re the one your client calls, not the person you found online last night.

Asking around your local network

If you’ve been working in couriering for a while, you might know a few people you can call on.

For new owner-drivers, building a network takes time. And when you need help right away, waiting isn’t an option.

Why using CX is the smarter way to find courier subcontractors

If you’re looking for a reliable way to expand capacity without adding more vehicles or taking on permanent staff, Courier Exchange (CX) is built for exactly that.

Find vetted subcontractors in minutes

Every courier on CX is verified by Trustd, so you’re not guessing who you’re hiring. That means:

This saves time and gives you confidence in who you’re working with. You’re not wasting hours chasing drivers who might not show up.

Easier payments and tracking with CX tools

Once a subcontractor accepts a job, the built-in tools help you keep everything on track.

This makes managing extra work smoother, especially when juggling multiple jobs or clients. It also gives your customers added confidence, because they know what’s happening with their load at any point.

What to look for in a good subcontractor

Not all courier subcontractors are the same. Here are a few things to check before offering someone work:

It’s easy to overlook the details when you’re in a rush. But the right subcontractor will make your life easier, not harder.

Start growing your courier business the right way

Whether you’re an owner-driver or you’re running a small fleet, working with courier subcontractors gives you flexibility. You can grow your business at your own pace, without committing to permanent hires or buying more courier vehicles straight away.

Using CX means you’re not left searching forums or relying on word of mouth. Instead, you’ve got access to a professional network built for people who want to deliver high standards and build long-term working relationships.

And if you’re working towards bigger goals – like managing a courier fleet or winning more high-value courier jobs – subcontracting is a practical stepping stone. You can take on more work, test new areas, and build your reputation, one job at a time.

Working this way isn’t just about taking on more loads. It’s about building a courier business that’s reliable, adaptable and ready to grow.

Frequently Asked Questions

What is the best way to find courier subcontractors as a new driver?

The most reliable way is through Courier Exchange. Every subcontractor on the platform is verified, with public reviews and clear profiles. You’ll also receive quotes quickly, so you’re not wasting time waiting around or chasing replies.

How does subcontracting courier work affect my business?

It helps you expand your coverage and take on more jobs without hiring full-time. With tools like SmartPay and live tracking, you can manage subcontractors just as smoothly as your own team. That keeps standards high and clients happy.

Can I trust the subcontractors on CX?

Yes. Everyone on CX is vetted through Trustd, and their reviews are visible on their profiles. You also have access to their job history, so you can see who’s experienced, punctual, and professional before you assign them any work.

Do I need special insurance to subcontract courier work?

You’ll need your own goods-in-transit and public liability cover, as standard. It’s also worth checking that your subcontractors carry the right insurance for the type of loads they’re handling. This helps avoid disputes and protects your reputation.

Is CX worth it for small courier businesses?

Absolutely. Even if you’re just starting out, CX gives you access to work and subcontractors in one place. Whether you’re offering specialist courier services or just trying to get more consistent jobs, it’s a smart way to grow without added stress.

Mike Morton founded Direct Courier Solutions in 2010 with a small warehouse, a fleet of vans, and a loyal base of customers in the northwest of England.

But after parting ways with a business partner, Mike decided to change course and build a courier business powered by technology, not vehicles.

Today, Direct Courier Solutions is a remote-first freight forwarder. They rely on Courier Exchange to find trusted drivers, Trustd to handle compliance checks, and SmartPay to simplify payments. The result? A leaner, more flexible way to operate.

Here’s how they did it

In the early days, Direct Courier Solutions used Courier Exchange mainly to find return courier loads for their outbound jobs. But as the business grew, so did the need for more flexibility.

Mike gave up the warehouse and fleet, choosing instead to build demand and use verified drivers through the Exchange to deliver. With Trustd managing compliance and driver feedback available on the platform, building a reliable network became easy.

“We’ve got drivers across the UK we’ve built relationships with on the platform. It’s no different to having your own courier fleet – except it’s easier and more scalable,” says Mike.

As operations became more efficient, the next step was simplifying payments. SmartPay removed the hassle of paying drivers individually – replacing dozens of transactions with one simple approval process.

“Rather than making 60, 70, 80, 100 individual payments per month… we can now do it in one click of a button,” says Mike. “SmartPay has transformed what we do.”

For Aimée-Jayne Cavanagh, director at Direct Courier Solutions, it’s made month-end invoicing a breeze.

“I just download a CSV file, adapt it for our accounting system, and send it to the bookkeepers. That’s it – five minutes instead of a couple of hours,” she explains.

It’s not just Direct Courier Solutions that benefits from SmartPay – the drivers do too, with faster payments and clearer visibility.

Results

After 15 years on Courier Exchange, Direct Courier Solutions has built a business that’s simple to run, easy to scale, and without big overheads.

By focusing on trusted driver relationships and making the most of the platform, they’ve kept things lean.

“We are now four people working from home, pressing buttons, and our profit margins are much higher than they ever were,” says Mike Morton.

With the full TEG platform – the Exchange, Trustd and SmartPay – they’re prepared for whatever comes their way.

“There is no ceiling,” says Mike. “We can turn over £100,000, £1 million, £5 million – sat at home, pressing buttons, basically.”

Conclusion

For Direct Courier Solutions, the Exchange has been key to their success, says Mike.

“It’s a perfect business model. All we need to do is market ourselves – the Exchange handles the rest.”

“The reason we started it was because we wanted to achieve something in life, and it’s always been a goal of mine to have my own business and retire at an early age.”

He founded Hertfordshire Couriers in 2012. Starting small, Richard grew the business into a trusted logistics provider. But as customer demand rose, so did the pressure to stay fast, flexible, and reliable.

To scale up without sacrificing service, Richard turned to the Courier Exchange.

With CX, he could find trusted drivers fast, secure return loads, and take on bigger jobs. It reduced empty miles and boosted profits — all while keeping customers happy.

Today, Hertfordshire Couriers continues to expand its fleet and offer same-day delivery with confidence.

Here’s how Hertfordshire Couriers did it

In the early days, Richard managed everything in-house. But as demand increased, it became harder to guarantee collections within the hour.

He joined in 2015 to bring in more flexibility. If his fleet was tied up, he could still cover jobs quickly using the Exchange’s trusted driver network and keep his customers happy.

As the business grew, their use of CX did too. It became a key tool for securing return loads, helping drivers avoid empty runs, and making each journey more profitable.

“At first, drivers were reluctant to wait for a return load, but now they understand it,” Richard says. “We’ve educated them on the benefits, and they’re more than happy to stay up there for a couple of hours. If they drop off late, we put them up in a hotel and get them a return load first thing in the morning.”

This approach doesn’t just benefit the drivers — it helps the business offer more competitive pricing too. “Because the drivers are looking for back loads, we can also offer return jobs at a lower cost.”

With CX, Hertfordshire Couriers could also say yes to bigger, last-minute jobs. Access to over 50,000 courier vans, haulage vehicles and specialist vehicles nationwide opened new revenue streams.

Bringing in Operations Manager Luke Hobbs has helped the business stay on top of rising customer demand. Luke supports logistics, warehouse operations, and driver coordination.

“I use CX daily”, says Luke. “If goods need to be picked up and delivered, I can request a driver in minutes without disturbing Richard. It makes warehouse operations much more efficient.”

“The diary feature is really useful. It keeps everything updated so I don’t need to chase drivers. Customers get instant updates, and PODs are available within minutes of delivery. That makes a huge difference.”

Results

In their 10 years on CX, Hertfordshire Couriers has expanded their fleet, increased profits, and maintained high customer satisfaction.

Richard now runs the business with confidence, knowing every job will be handled professionally by CX drivers.

One of their biggest wins came when they successfully transported seabed samples from Norway to the UK for a major fuel company.

“It was one of them ones where I wasn’t sure how we could do it. But with the help of the Exchange, we managed to get the samples back to the UK within, if I remember rightly, three or four days… our customers were over the moon.”

Conclusion

For 10 years, Richard has relied on CX to grow his business. It’s not just a tool; it’s part of how Hertfordshire Couriers runs.

“CX gives us the confidence to say yes to any job, knowing we have the network to get it covered quickly. It means we can offer a more reliable service, keep our drivers on the road, and grow our business without limits.”

For couriers, a vehicle tracking system isn’t just a nice-to-have; it’s often the difference between securing a job and missing out.

With tight margins, time-sensitive deliveries and opportunities to stand out as the obvious choice for your customers, it pays to have smart fleet tracking tools in place. The benefits are vast – from displaying your location in real time on platforms like CX, to reducing fuel and insurance costs, avoiding disputes, and showing customers that you care. GPS tracking suggests that your courier business is reliable and professional, and that you keep a close eye on your operations.

But with so many vehicle tracking systems out there, how do you pick the right one?

Tech that solves real problems

Depending on how many vehicles you run, you probably don’t need all the bells and whistles of an advanced fleet management system.

Top tip: Focus on the key features you’ll actually use – ignore unnecessary extras. For multi-vehicle setups, tools like ‘show nearest vehicle to postcode’ can be especially helpful for quick job allocation.

Choose vehicle tracking features that fit your day-to-day work

A vehicle tracking system should support how you actually run your business, not make things harder. From setup to daily use, flexibility matters.

Pick hardware that suits your setup

If your drivers share vehicles, look for a Driver ID add-on like an RFID card or fob. It tracks who was driving each time, helping with accountability.

Also, check if the vehicle tracking system is built for your size of operation. Some tools are geared towards large fleets, and might be overkill for a solo courier or small business. Go with a provider who gets your working style.

Make sure mobile access works for you

Some only offer limited features, while others give full dashboard access. If you’re often on the move, you’ll want to:

Try out the mobile version to see how easy it is to use. It should feel just as practical as the desktop view.

Check integration and data control

If you’re using Courier Exchange, look for tracking systems that can link directly with your CX account, such as Quartix and other providers with telematics integration. This can simplify how you manage availability and track proximity to loads.

And don’t forget data control. The provider should be GDPR-compliant and give you clear answers on:

Know the costs and keep control of your contract

Vehicle tracking systems should give you more freedom – not lock you in. Before you commit, check the full cost and what happens when your contract runs out.

Know what you’re paying for

Vehicle tracking costs can vary. It’s not just about the monthly fee: there may be setup and add-on costs that soon add up.

Once you’ve got the full picture, weigh this against the time and money you could save. Even small gains in admin time, routing, or customer service can cover the cost.

Pro tip: Ask for a free trial. Using your own data can help you see the benefits clearly. You can also request case studies to get a feel for the return others have had.

Watch out for auto-renewals

Some contracts renew automatically unless you cancel months in advance. It’s easy to miss this if the clause is hidden in the small print.

If it’s hard to leave, there’s usually a reason. A good provider won’t rely on lock-ins, they’ll keep you by offering real value.

Plan for growth and track your progress

A vehicle tracking system should do more than meet your needs today. It should support your goals in the long run and show you what’s working.

Some suppliers offer flexible packages, while others charge extra for changes. It’s worth reading customer reviews and case studies to see how long users stay with them—and how helpful their support is.

But even the best tracking system needs to deliver results. So before you get started, make sure you’ve got a baseline:

These are all areas a good vehicle tracking system can help you with. Check back regularly to see where you’ve made progress. Some systems even flag when targets are missed—like not hitting your usual number of delivery stops by midday.

A good supplier won’t just sell you a system. They’ll help you get something from it.

Compare your options and take your time

Pick a supplier that ticks all the right boxes for you. Here’s a quick summary of what to look out for:

This checklist can also double as your vendor comparison tool – tick off features as you go. And remember, a good vehicle tracking provider will offer a no-obligation demo or trial – so don’t be afraid to ask.

The right system pays for itself

With the right vehicle tracking provider, your business can work smarter, save money, and win more high-value courier jobs. Whether you’re a small business or managing a growing team, choosing carefully now avoids headaches later.

If you’re exploring vehicle tracking options for your courier business, take a look at how the Quartix vehicle tracking system can help improve efficiency and boost profits. With over 20 years’ experience supporting small to mid-sized businesses in delivery and transport, and a direct integration with Courier Exchange, Quartix helps you get more value out of every mile.

Vehicle tracking FAQs

How does vehicle tracking help me win more jobs on Courier Exchange?

With live vehicle tracking, your van shows up as ‘nearby’ when shippers search for drivers. This makes it easier to get matched to last-minute jobs—especially when you’re on the road and not checking the platform constantly.

Do I need a fleet to benefit from a vehicle tracking system?

Not at all. Many systems are designed for solo couriers or small businesses. Look for plug-in trackers, mobile access and tools that suit your day-to-day setup. You don’t need a big fleet to work smarter.

What should I check before signing a contract?

Watch out for auto-renewal clauses and hidden fees. Ask about contract length, cancellation policies, and total setup cost, including installation and reinstallation. A good supplier will give you clear answers and flexibility.

Can vehicle tracking reduce my fuel and maintenance costs?

Yes. Many systems include features like driver behaviour monitoring, engine idling alerts and route planning tools. These can help cut down fuel waste, reduce wear and tear, and spot issues before they become repairs.

Is my data safe with a vehicle tracking provider?

As long as the provider is GDPR-compliant, your data should be handled securely. You should always know what’s being tracked, who owns the data, and how to delete or export it if needed.

If you’re a courier just starting out, you might be looking for ways to stand out or take on more specialised work. One option worth considering is getting a waste carrier licence. It can open the door to a niche that’s often overlooked, but has solid earning potential and steady demand.

In this guide, we’ll explain what it is, how to apply, what it costs, and how it fits into building your courier business.

What is a waste carrier licence?

A waste carrier licence lets you legally transport waste as part of your business. That includes any rubbish, scrap, or unwanted material you carry for someone else, whether it’s being dumped, recycled, or reused.

Even if the load doesn’t seem like “waste” in the usual sense, it can still count. For example, if you collect used tyres from a garage or move broken appliances for a council, you’ll need to register as a waste carrier.

Common waste types carried by couriers

Couriers working in this space can end up handling a wide range of waste loads. Typical examples include:

Even if the load doesn’t smell like rubbish, it could still be classed as waste legally. It’s always best to check with the customer and Environment Agency websites if you’re unsure.

Do I need a waste carriers licence for this work?

If you’re being paid to carry anything that’s classed as waste, then yes, you likely do.

A few exceptions exist. If you’re only moving your own business waste (like packaging or damaged goods from your van), and you’re not getting paid to transport it, then the lower tier might cover you.

But if you’re picking up anything from customers – whether it’s going to the tip, a recycling site, or even being reused – you’ll need the upper tier licence.

Why some couriers focus on waste work

The logistics industry is full of opportunity, but it’s also competitive. Many new couriers take on anything and everything to get started.

Working as a registered waste carrier means you can tap into a more specific group of clients, including:

These businesses often need someone reliable for regular clearances. If you’re consistent and easy to work with, you could find steady high-value courier jobs all year round.

Benefits of going niche

Focusing on waste loads gives you a clearer identity in the market. It can also lead to more repeat work than general pallet or parcel runs. You’re not just another van driver; you’re someone who understands how to deal with waste loads properly.

And the competition? It’s usually lower. Many couriers shy away from waste because they’re unsure about the rules. That gives you an edge if you’re willing to register and handle things properly.

This kind of work also pairs well with other specialist courier services, like moving construction materials or bulky clearances.

How much is a waste carriers licence?

The waste carrier licence cost depends on where you apply and what type you need.

In England, the upper tier licence costs around £154 for a three-year period. Renewals are usually a bit cheaper. You apply online through the Environment Agency. Scotland and Wales have similar pricing structures, though it’s always worth checking current fees on their websites.

The lower tier licence is free, but doesn’t cover you for carrying other people’s waste.

Waste carrier licence cost vs. potential earnings

At first glance, £154 might seem like a cost you can skip, but if you take just a few waste jobs a month, you’ll easily make it back.

Say a small landscaping firm hires you to clear garden waste weekly. Even at £40 per trip, that’s over £2,000 a year. That makes a waste carrier licence a pretty solid investment in your courier business.

There’s also less competition in this space, especially in smaller towns or rural areas.

And once you’re registered, you can advertise yourself as a licensed waste carrier—adding trust and professionalism to your profile.

What to expect after you apply

The application process is pretty straightforward. You’ll fill out some business details online, answer a few questions about the type of work you do, and pay the fee.

In most cases, you’ll get your licence number in a few days, and receive a certificate shortly after. You’ll also appear on the public waste carriers register, which potential load posters can search if they want to double-check your status.

Make sure your business name, contact details, and licence number are easy to find on your website or profile.

Waste carriers licence rules and compliance

Being registered isn’t just about ticking a box. You’ll need to keep basic records and follow some rules when carrying waste.

If you’re stopped by the Environment Agency or a local authority, they might ask to see:

It’s good practice to keep digital copies of job info, including client names, collection times, and delivery points. If you’re a member of Courier Exchange, all of your past jobs and PODs are stored online and accessible whenever you need them.

Staying compliant as a registered waste carrier

You’re responsible for what happens to the waste you carry. That means making sure it goes to an authorised facility, like a licensed tip or recycling site.

You don’t need to store waste or process it, but you do need to handle it correctly while it’s in your van.

Make sure your van’s secure and suitable for the loads you’re carrying. A van with partitions or tie-down points helps here. If you’re thinking about upgrading, our guide on buy or hire a courier van is worth a read.

Limitations of a waste carrier licence

The waste carrier licence lets you transport waste, but it doesn’t let you store it, sort it, or run a full recycling business. For that, you’d need extra permits.

There are also limits on what type of waste you can move. If you’re dealing with hazardous waste—like chemicals or asbestos—you’ll need to register for that separately. You might also need ADR certification, depending on the load type.

And of course, you’ll still need proper courier insurance, vehicle tax, and any local permits required for disposal sites.

This type of work can be messy, so keeping your van clean and well organised matters. Some drivers even invest in a second van just for waste jobs as their courier fleet grows, or upgrade to trucks to expand their per-job capacity – choosing the right truck size is important if that’s your plan. Alternatively, you can look for courier subcontractors with a waste carrier licence, and use them to expand your capacity and enable specialist waste services.

Frequently Asked Questions

How much is a waste carriers licence in the UK?

The current waste carrier licence cost for an upper tier licence in England is £154, valid for three years. Renewals cost less. This applies if you’re moving other people’s waste for money. Lower tier licences are free, but limited in scope.
You can apply online via the Environment Agency, Natural Resources Wales, or SEPA.

Do I need a waste carriers licence for scrap metal?

Yes, if you’re collecting scrap metal for others (even if you’re dropping it off at a licensed yard) you’ll need a waste carriers licence.
If you’re buying and selling scrap as a business, you may also need a scrap metal dealer’s licence. Always check with your local council for extra rules.

How long does it take to get a waste carrier licence?

Most drivers receive confirmation within 1 to 5 working days, depending on the agency and the accuracy of your application. Your details will also be added to the public register, which clients can search online.

Can I use my waste carrier licence across the UK?

In general, yes. If you register with the Environment Agency (England), your licence is recognised in Wales and Scotland too. But if you’re based primarily in Scotland or Wales, you should register with SEPA or Natural Resources Wales instead.

What happens if I carry waste without a licence?

You could face fines of up to £5,000 or more, and risk losing contracts with clients who require compliance. Your van might also be seized if it’s used illegally. It’s not worth the risk – especially when the licence is cheap and easy to get.

Starting out as an owner-driver means there’s a lot to juggle, but keeping on top of your courier van maintenance is one thing you can’t afford to put off. Your van is your business partner. Without it, you don’t move loads, make deliveries, or get paid.

Properly maintaining your courier van helps prevent downtime, protects your reputation, and keeps every load moving smoothly, whether you’re heading up the M1 or navigating London for multi-drops.

In this guide, we’ll share our practical tips to keep your van road-ready, reliable, and working hard for your business.

Why maintenance matters for owner-drivers

Your van isn’t just your transport, it’s your livelihood. A breakdown could mean losing work or letting down your customers.

If you’re running your first van or working towards building a courier fleet, creating strong maintenance habits early can make a real difference.

Daily checks to keep your van roadworthy

Daily checks might feel like a chore, but a proper van driver checklist should only take you a few minutes, but could save you hours stuck at the roadside.

Tyres and pressures: a key part of your van driver checklist

Tyres are often the first thing traffic officers check. And rightly so—they’re your link to the road.

For courier work, tyre checks go beyond just pressure. Here’s what to look for each morning:

Remember, if you’re often running fully loaded, tyres will wear quicker than you expect. It’s worth scheduling tyre rotations every few months to keep wear even across all tyres.

For those who buy a second-hand courier van, tyre checks are even more important—used vans might have tyres that are close to replacement.

Security and fluids: don’t overlook the small things

Perform regular inspections and servicing

Preventative courier van maintenance keeps you ahead of problems and helps your van run more efficiently.

Don’t forget your load equipment

If you regularly offer specialist courier services, like ADR, fragile goods or high-value items, load security is part of your professional image.

Mechanical servicing and record-keeping

Stick to your van’s service schedule, whether it’s time-based or mileage-based.

Prepare for different seasons

Weather impacts how your van performs—and how comfortable your day-to-day work feels.

Winter readiness

Summer checks

On the other hand, British summers are usually brief and uneventful, but even short periods of hot weather can cause unexpected issues.

If you’re offering specialist services, where goods might be temperature-sensitive, these checks are even more important to protect your load.

Tips for electric and hybrid courier van maintenance

As low-emission zones and clean air policies expand, more owner-drivers are looking at electric and hybrid vans. If you’re considering adding one to your setup, your courier van maintenance checklist will need a few adjustments.

What’s different with EV and hybrid courier van maintenance

Electric vans and hybrids have fewer mechanical parts, but there are still important checks to make:

Hybrids still require engine oil and filter changes, so don’t skip mechanical servicing. The regenerative braking system on both EVs and hybrids also needs checks to maintain performance.

Keep your EV or hybrid ready for courier work

And don’t forget—if you’re part of a fleet transitioning to electric vehicles, maintenance planning needs to adapt across all your vans, not just one.

Looking after your investment

A van is one of your biggest business costs. Whether you’re running a new model or a well-loved second-hand van, looking after it will reduce breakdown risks and prolong its working life.

If you’re still deciding between buying and leasing a courier van, remember to factor in ongoing maintenance costs alongside upfront prices.

By building maintenance into your weekly routine, you protect your vehicle, your cargo, and your business reputation.

Starting a courier business comes with a lot of costs, and buying a brand-new van is too expensive for most couriers just starting out. That’s why buying a second-hand van appeals to many new owner-drivers. A well-maintained used van can be just as reliable as a new one but at a much lower price.

Another big advantage is that a used van has already gone through its biggest drop in value. New vehicles lose a lot of their worth in the first few years, but a second-hand van holds its price better. This makes it a sensible investment, especially when you’re just getting started.

What to consider when buying a second-hand van

1. Mileage and condition

Mileage gives a good idea of how much wear and tear a van has seen. But it’s not just about the numbers on the dashboard. A van with high mileage but a solid service record might be a better option than one with low mileage and no history of maintenance.

Check for any signs of heavy use. Look at the tyres, brakes, and suspension. Uneven tyre wear or excessive rust could signal problems down the line.

2. Service history and previous owners

A full-service history tells you how well a van has been looked after. Regular servicing means it’s more likely to be in good shape. Missing or patchy servicing records are always a red flag when buying a second-hand van.

The number of previous owners also matters. A van that’s had several owners in a short time could indicate reliability issues. On the other hand, a van that’s been with one business for years and maintained properly is more likely to be a solid choice.

3. Accident and repair history

Not all damage is easy to spot. Even if a van looks fine on the surface, it could have been in an accident. Run a vehicle history check to see if it’s been involved in any crashes.

Look closely at the bodywork. Mismatched paint, uneven panel gaps, or signs of welding could mean it’s had repairs. While some fixes are fine, poor repair work might cause problems later.

4. MOT and warranty options

When buying a second-hand van, you want to check out the van’s MOT certificate for any advisories. If a van has lots of minor faults flagged, these could end up turning into expensive repairs later down the line.

Some dealerships offer short-term warranties on used vans. While this won’t cover everything, it can give peace of mind if something goes wrong shortly after purchase.

5. Running costs and fuel efficiency

The price you pay when buying a used courier van is just the beginning. Running costs can quickly add up. Fuel economy plays a big role, especially as a courier covering lots of miles each week. Diesel vans usually offer better efficiency, but modern petrol vans are improving, and good electric vans are also becoming an option on the second-hand market.

Don’t forget about road tax, courier insurance, and maintenance. Some models are cheaper to repair and have more affordable parts, making them a better choice for a courier business.

6. Payload and space requirements

Think about the type of work you’ll be doing. A small van might be great for city deliveries but won’t work if you need to transport large loads. A bigger van has more space but could be harder to park and cost more to run.

Check the payload capacity to make sure the van can handle the weight of your typical deliveries. Overloading a van can cause mechanical issues and might even be unsafe.

Choosing a used van – recommended models for couriers

Small courier vans (best for city deliveries)

If you’re mostly working in urban areas, a small van is ideal. They’re easier to park and cheaper to run than larger models.

Medium courier vans (versatile for most courier work)

Medium vans offer a balance between space and running costs. They suit a wide range of delivery jobs, from parcels to bulkier loads.

Large courier vans (best for high-volume deliveries)

For those handling large loads or long-distance jobs, a bigger van is a better choice. These models offer plenty of space and strong engines built for heavy work.

Our top tips for buying a second-hand van

Buying a second-hand van can be a great starting point for a courier business. By checking the history, condition, and running costs, you can find a reliable courier van that suits your needs without stretching your budget.

Second-hand van FAQs

What should I check before buying a used van?

Before buying a van, check the mileage, service history, MOT status, accident records, and overall condition. A test drive can also help spot any hidden issues.

Which van is best for delivery drivers?

The best van depends on your needs. The Ford Transit Custom is a great all-rounder, while the Volkswagen Caddy suits city driving. For larger loads, consider the Mercedes-Benz Sprinter.

Is it cheaper to buy a second-hand van from a dealer or private seller?

Buying a van from a dealer may cost more, but you often get a warranty and legal protection. Private sellers can offer lower prices, but you’ll need to check the van’s history carefully.

How many miles is too much for a used van?

It depends on the model and maintenance. A well-serviced diesel van can run past 150,000 miles, but always check the service records and look for signs of wear.

When you’re starting as an owner-driver, you need to think carefully about how you’ll acquire a van.

You’ve got three main options: buy, lease, or hire a courier van. Each comes with advantages and drawbacks, depending on your budget, how long you plan to use it and how much flexibility you need.

Buying your courier van: The long-term investment

Buying a van is the most straightforward option, and gives you full control over your vehicle. You don’t have to worry about lease agreements or rental terms, and you can use it as much as you like. There’s no mileage limit, which is useful if you want to maximise your income, working long hours or covering large distances.

Owning a van also means you can sell it later, recovering some of your costs. If you take good care of it, you might get a good resale price when the time comes to upgrade. You also avoid ongoing lease or rental payments, which are much more expensive in the long run.

But buying your own van comes with responsibilities. The upfront cost can be high, especially if you’re purchasing a newer model. And you’ll need to budget for maintenance, servicing, and unexpected repairs.

Depreciation is also something to keep in mind – your van will lose value over time. If you plan to keep the van for years, this might not matter. But if you intend to upgrade regularly, leasing might be the better option.

Buying a courier van works best for those who are sure they want to stay in the industry long-term. Although the up-front cost is high, it will be the most cost-effective option overall. And it allows you to take on as much work as you want without worrying about mileage limits.

Leasing: Fixed costs with some flexibility

Leasing a courier van offers a middle ground between buying and hiring. You get a reliable vehicle without paying a large sum upfront. Instead, you pay a fixed amount each month for an agreed period, usually between two and five years.

One of the biggest benefits of leasing is you can predict your costs. Fixed monthly payments make budgeting easier, as you won’t face unexpected repair bills. Many lease agreements include road tax, and some also cover maintenance. This can help you avoid some surprise expenses, making it easier to manage cash flow.

But leasing does come with restrictions. Many contracts include mileage limits, which means you need to estimate your usage carefully or else you’ll have to pay extra charges. If your work varies from month to month, this can be a challenge – especially in peak seasons.

Another factor to consider is contract length. Leasing ties you in for a set period, and ending the agreement early can be expensive. Some providers charge hefty fees if you want to cancel before the contract ends.

At the end of the lease, you don’t own the van unless you choose a lease-to-buy option. But if you want a newer van without the financial commitment of purchasing, leasing can be the best solution.

Hire a courier van: Maximum flexibility (at a higher cost)

If you’re looking for the most flexible option, that is to hire a courier van. It’s a great choice if you’re just starting out, testing the market, or need a short-term solution. Instead of committing to a long-term lease or purchase, you can hire a courier van as needed.

One of the biggest advantages when you hire a courier van is convenience. Most rental agreements include breakdown cover, maintenance, and servicing, so you don’t have to worry about unexpected repairs. If something goes wrong, the rental company sorts it out. This makes hiring ideal for couriers who want a hassle-free option.

But to hire a courier van isn’t the cheapest option in the long run. Daily or weekly rental fees add up quickly, making it more expensive over time. If you plan to work as a courier for years, buying or leasing will cost you less overall.

Another downside is that you don’t build any equity in the van. Unlike buying, where you can sell the vehicle later, when you hire a courier van you’re always paying for something you don’t own. Availability can also be an issue, especially during peak seasons when demand for rental vans is high.

Renting suits those who need a courier van for short periods (like if your own van breaks down) or new starters who want to keep commitments low. If you’re unsure whether the courier industry is right for you, you can hire a courier van as a low-risk way to get started. But if you’re planning to build a courier business for the long-term, leasing or buying will be better value.

Which option suits your business best?

Choosing between whether to buy, lease or hire a courier van depends on your budget, business plans, and how much flexibility you need.

Buying works well for those who want full ownership and are happy to manage maintenance themselves. It’s a long-term investment that offers complete control, but it requires a higher upfront cost and ongoing upkeep. If you want to avoid monthly payments and mileage limits, buying could be the right choice.

Leasing is ideal for those who want a reliable van without a large upfront expense. The fixed monthly payments help with budgeting, and some contracts include courier van maintenance, making costs more predictable. But mileage restrictions and early exit fees mean it’s not as flexible as hiring.

Hiring is best for those who need a short-term solution or want to keep options open. It’s a low-commitment way to access a van, with maintenance and breakdown cover included. But it can be expensive over time, and you won’t own the vehicle.

Many successful couriers hire a courier van to start with, and after testing the waters move on to leasing as their business grows, and then buy once they’re confident in their long-term plans. The right option depends on your financial situation, workload, and how much freedom you want over your vehicle.

Choosing the right van is an investment

Your van is one of the most important parts of your courier business, so picking the right option matters. Think about how long you plan to use the van, your budget, and how much flexibility you need.

For example, if you want to offer specialist services like dangerous goods deliveries or even chilled courier transport, you’ll need to factor in the cost of equipment and certifications alongside the cost of your van.

If you want to join the Courier Exchange as an owner-driver, you can do so whether you own your van outright, lease it, or use a hire van – as long as you have the right courier insurance.

What we’ll cover

How congestion charges and ULEZ work

What’s the difference between congestion charges and ULEZ?

Who needs to pay these charges?

The main congestion charge zones in the UK

London

Birmingham and Greater Manchester

Other UK cities with CAZ or ULEZ-style zones

The true cost of congestion charges for couriers

Daily and monthly cost comparison

What load posters need to consider when subcontracting in charge zones

How to avoid or reduce ULEZ charges

Congestion charge exemptions for couriers

Planning ahead: New cities and future expansions

Get access to 13,000+ daily loads on Courier Exchange

Frequently asked questions

How much are ULEZ charges for vans?

Which cities have congestion charge zones?

Can I get a discount on congestion charges as a courier?

Do trucks and HGVs pay ULEZ charges too?

How do I check if I’ve entered a congestion charge zone?

What we’ll cover

What is an MOT and why does it matter?

Can you legally drive without an MOT?

What are the risks of driving without an MOT?

Police penalties and fines

Insurance invalidation

Is there a grace period for an expired MOT?

What happens if you accidentally drive without an MOT?

What to do if you’re stopped

Tips to avoid driving without a valid MOT

When does a new van need an MOT?

Get access to 13,000+ daily loads on Courier Exchange

FAQs about driving without an MOT

Can I drive with an expired MOT if I have insurance?

What if I forget to renew my MOT?

Can I drive home after a failed MOT?

Will the police know my MOT has expired?

Can I tax my van without an MOT?

What we’ll cover

What is frozen and chilled transport?

Why specialise in temperature-controlled transport?

1. There’s a growing demand for temperature-sensitive deliveries

2. You’ll earn more

3. You’ll get a competitive edge

How to upgrade your van for chilled transport

Add insulation

Install a refrigerated unit

Specialist vehicles for temperature-controlled transport

Benefits of owning a refrigerated vehicle

Buying vs upgrading

Certifications and regulations

Food safety and hygiene regulations

ADR for couriers

Keeping records

Conclusion

Get access to 13,000+ daily loads on Courier Exchange

Frequently Asked Questions

What’s the difference between frozen and chilled transport?

Do I need special training for frozen transport?

How do I equip my van for refrigerated transport?

What certifications do I need for transporting chilled goods?

Is it worth investing in a specialist refrigerated vehicle for my courier business?

Here’s how Lomas Logistics did it

Results

5 years

1,669

Conclusion

Get access to 13,000+ daily loads on Courier Exchange

What we’ll cover

When is the right time to bring in subcontractors?

Common ways couriers find subcontractors

Facebook groups and online forums

Asking around your local network

Why using CX is the smarter way to find courier subcontractors

Find vetted subcontractors in minutes

Easier payments and tracking with CX tools

What to look for in a good subcontractor

Start growing your courier business the right way

Get access to 13,000+ daily loads on Courier Exchange